You are here

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we
provide this notice explaining our online information practices and the
choices you can make about the way your information is collected and
used. To make this notice easy to find, we make it available on our
homepage and at every point where personally identifiable information
may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the
Akumal Direct Reservation or Journeyer Travel Services website. On some
pages, you can order products, make requests, and register to receive
materials. The types of personal information collected at these pages
are:

Name

Address

Email address

Phone number

Credit/Debit Card Information

(etc.)



On some pages, you can submit information about other people. For
example, if you order a gift online and want it sent directly to the
recipient, you will need to submit the recipient's address. In this
circumstance, the types of personal information collected are:

Name

Address

Phone Number

(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order
only to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an
order only to ship the product and to confirm delivery. We do not share
this information with outside parties except to the extent necessary to
complete that order.

We offer gift-cards by which you can personalize a product you order for
another person. Information you provide to us to create a gift-card is
only used for that purpose, and it is only disclosed to the person
receiving the gift.

We use return email addresses to answer the email we receive. Such
addresses are not used for any other purpose and are not shared with
outside parties.

You can register with our website if you would like to receive
information on rental specials as well as updates on our new products
and services. Information you submit on our website will not be used for
this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our
website and to share with advertisers. For example, we may tell an
advertiser that X number of individuals visited a certain area on our
website, or that Y number of men and Z number of women filled out our
registration form, but we would not disclose anything that could be used
to identify those individuals.

Finally, we never use or share the personally identifiable information
provided to us online in ways unrelated to the ones described above
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the
information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For
that reason, we never collect or maintain information at our website
from those we actually know are under 13, and no part of our website is
structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by e-mailing us at info@akumaldirect.com. We will be happy to respond to your request within 24 hours. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps
to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy
policies, please call us at 877-489-6600 or 509-528-9298 outside of the
US. You can also end us an email at info@akumaldirect.com.

Thank you for taking the time to review our policy and privacy and
personal information. Please just let us know if you have any questions!

Sydney Reagan

President, Akumal Direct Reservations

a division of Journeyer Travel Services

Journeyer, LLC