Our vacation at Villa Turquesa was mixed feelings. We overall liked the location. However, there are few points needs to be addressed.
Good:
1-View from the backyard.
2-Excellent service by cleaning crews. Always smiling.
3-Proximity to the restaurants and shops.
4-Owner Claudia was nice and stopped by to introduce herself.
Not so Good/Bad:
1- We couldn't use the ocean at all because of sea grass, and it smelled very bad at times. If I knew in detail I would have not rented this house.
2- There was no AC in the living room area (common area). This is the biggest complain all the family members had because we couldn't sit down in the common area to cheat chat. To us it was a big deal.

House was spacious and had plenty of rooms. Pool was small but it is what it is. Overall, for us it wasn't a good fit. But it could be for other people.

Our vacation at Villa Turquesa was mixed feelings. We overall liked the location. However, there are few points needs to be addressed. <br/>Good:<br/>1-View from the backyard.<br/>2-Excellent service by cleaning crews. Always smiling.<br/>3-Proximity to the restaurants and shops.<br/>4-Owner Claudia was nice and stopped by to introduce herself.<br/>Not so Good/Bad:<br/>1- We couldn't use the ocean at all because of sea grass, and it smelled very bad at times. If I knew in detail I would have not rented this house.<br/>2- There was no AC in the living room area (common area). This is the biggest complain all the family members had because we couldn't sit down in the common area to cheat chat. To us it was a big deal. <br/><br/>House was spacious and had plenty of rooms. Pool was small but it is what it is. Overall, for us it wasn't a good fit. But it could be for other people.

Manager's Response

Our family of 15 had a wonderful time at this lovely property. The host was welcoming and helpful. The staff was exdcellent. The property was in perfect condition. We could not have found a better place for our family reunion.

Our family of 15 had a wonderful time at this lovely property. The host was welcoming and helpful. The staff was exdcellent. The property was in perfect condition. We could not have found a better place for our family reunion.

Manager's Response

Spacious home and great location, but:
No hot water for showers, very old cooking accessories, refrigerator didn’t work well, bad odors in some bathrooms, horrible pillows, super small pool compared with pic.
Cleaning service extraordinary.

Spacious home and great location, but:<br/>No hot water for showers, very old cooking accessories, refrigerator didn&#x2019;t work well, bad odors in some bathrooms, horrible pillows, super small pool compared with pic. <br/>Cleaning service extraordinary.

Really loved this large house (sleeps 20) in a secluded spot just South of Akumal. Beautiful views, clear water but a little rocky. Seaweed cleaned up most every day. Cleaning crew was Fantastic! Both refrigerators struggle to keep food and beverages cold as their is no AC in the main living area. All bedrooms except large Master stayed very cool! Had most needed amenities except spices and condiments. Beach was nice and the place is close to restaurants and a gas station.

Really loved this large house (sleeps 20) in a secluded spot just South of Akumal. Beautiful views, clear water but a little rocky. Seaweed cleaned up most every day. Cleaning crew was Fantastic! Both refrigerators struggle to keep food and beverages cold as their is no AC in the main living area. All bedrooms except large Master stayed very cool! Had most needed amenities except spices and condiments. Beach was nice and the place is close to restaurants and a gas station.

Manager's Response

Relaxing, accommodating, and perfect.

Relaxing, accommodating, and perfect.

Manager's Response

Relaxing, accommodating, and perfect.

Relaxing, accommodating, and perfect.

Manager's Response

We really enjoyed our stay at Villa Turquesa. The house is so open and airy, and right on the beach. The layout is well thought out. There are lots of fun extras like playing cards, books, dvds, yoga mats, and kayaks. We really enjoyed taking the snorkels out. You can see some cool fish and other sea life snorkeling right in front of the house. The lounge chairs by the pool were perfect for nighttime stargazing while listening to the waves. The kitchen is supplied with all the non-food items you could think of. There is even a highchair, which came in very handy for us. The internet is also great! We had no problems connecting and it’s fast enough for multiple people to stream movies at the same time if you want.

The location is perfect! You can walk about 25 minutes along the beach to akumal restaurants, or about a 4 minute drive. Tulum is about a 20 minute drive. We cooked some meals at the house and went to akumal or tulum for others. The house is a short drive from many cenotes.

The staff were great! They are so friendly and did a wonderful job keeping the house clean. The 24 hour security is nice plus. We had our baby with us and we always felt safe.

I highly recommend this place!

The only thought I have would be to switch out some of the bright white light bulbs for warmer ones for a more chill vibe in the evenings.

We really enjoyed our stay at Villa Turquesa. The house is so open and airy, and right on the beach. The layout is well thought out. There are lots of fun extras like playing cards, books, dvds, yoga mats, and kayaks. We really enjoyed taking the snorkels out. You can see some cool fish and other sea life snorkeling right in front of the house. The lounge chairs by the pool were perfect for nighttime stargazing while listening to the waves. The kitchen is supplied with all the non-food items you could think of. There is even a highchair, which came in very handy for us. The internet is also great! We had no problems connecting and it&#x2019;s fast enough for multiple people to stream movies at the same time if you want. <br/><br/>The location is perfect! You can walk about 25 minutes along the beach to akumal restaurants, or about a 4 minute drive. Tulum is about a 20 minute drive. We cooked some meals at the house and went to akumal or tulum for others. The house is a short drive from many cenotes. <br/><br/>The staff were great! They are so friendly and did a wonderful job keeping the house clean. The 24 hour security is nice plus. We had our baby with us and we always felt safe. <br/><br/>I highly recommend this place!<br/><br/>The only thought I have would be to switch out some of the bright white light bulbs for warmer ones for a more chill vibe in the evenings.

Manager's Response

It was a perfect place for our family. It was quiet and relaxing. The place is well taken care of and clean. Love the pool and the beach. The kitchen and dining room was big enough to cook for our family of 8. The monkey sanctuary and the yal ku lagoon are both in akumal and are amazing.

It was a perfect place for our family. It was quiet and relaxing. The place is well taken care of and clean. Love the pool and the beach. The kitchen and dining room was big enough to cook for our family of 8. The monkey sanctuary and the yal ku lagoon are both in akumal and are amazing.

Manager's Response

There were 13 of us on a family vacation. The house was perfect. Rooms were clean and comfortable. We were happy for the A/C as it was very hot. The pool was where everyone gathered. Maids cleaned daily so even with a full house it never felt over run. The house keeper was very responsive to our requests. Nesting turtles on the beach were an unexpected bonus!

There were 13 of us on a family vacation. The house was perfect. Rooms were clean and comfortable. We were happy for the A/C as it was very hot. The pool was where everyone gathered. Maids cleaned daily so even with a full house it never felt over run. The house keeper was very responsive to our requests. Nesting turtles on the beach were an unexpected bonus!

Manager's Response

Loved our stay here. The property is as advertised. Communication with owners was excellent.

Loved our stay here. The property is as advertised. Communication with owners was excellent.

Manager's Response

We rented Villa Turquesa for five days for our small wedding, 13 adults stayed on the property and there was plenty of room for everyone. It was a great setting for our laid back group! The pool was the perfect size and was utilized quite a bit since the sargassum seaweed was so bad. We enjoyed our time there immensely, but were unaware that the cleaning staff would be there from 9:30am until 3:30pm everyday of our stay, they were pleasant and quiet but the amount of cleaning was something I have never experienced in a vacation rental and it didn't seem necessary. The owner left us a note saying we needed to tip $2 per person per day per cleaning staff (three people). A $26 tip per day seems a bit steep for a cleaning tip. I hope that the cleaning staff are being paid through the rental fees we paid, not just the tip. Other than that, great secluded spot away from the hustle and bustle of Cancun/Tulum, nice beach, and good snorkeling!

We rented Villa Turquesa for five days for our small wedding, 13 adults stayed on the property and there was plenty of room for everyone. It was a great setting for our laid back group! The pool was the perfect size and was utilized quite a bit since the sargassum seaweed was so bad. We enjoyed our time there immensely, but were unaware that the cleaning staff would be there from 9:30am until 3:30pm everyday of our stay, they were pleasant and quiet but the amount of cleaning was something I have never experienced in a vacation rental and it didn't seem necessary. The owner left us a note saying we needed to tip $2 per person per day per cleaning staff (three people). A $26 tip per day seems a bit steep for a cleaning tip. I hope that the cleaning staff are being paid through the rental fees we paid, not just the tip. Other than that, great secluded spot away from the hustle and bustle of Cancun/Tulum, nice beach, and good snorkeling!

The villa was great for our large family. We had 20 of us rangeing in age from 9 years to 69 and it was perfect for all of us. Each couple had their own bedroom and the kids were able to share rooms comfortably. The living room and kitchen were big enough for all of us to cook and be together. Of course the view was beautiful and we all enjoyed the beach, swimming and snorkeling. The beach is rocky but since we were prepared and had water socks, it wasn't a problem. The villa is a bit older and therefore has some quirks that we all adjusted to, ie some ants in the morning, not being able to flush toilet paper. I do think someone needs to be there when the first group checkes in to show them around and explain how the appliances work and other issues. Not knowing how to work the stove could have been a catastrophe, since my son didn't know he needed to light the pilot light. Claudia did call the next day but didn't come by. Unfortunately because of the Southwest issues, I wasn't able to be there until the 4th day, so my family who arrived before me didn't even know there was a separate entrance to the 3 bedrooms in the 2nd part of the house.Also their isn't a washer and dryer available to be used by the tenants. There is a laundry service though that is reasonable, $5 a load. I also would have liked to have known in advance that there would be maid service everyday for about 4 hours and that you need to tip each one $2 per person in your party each day which really added up for our group. We ended up working out a compromise of putting the trash outside of our closed bedroom doors, so they weren't there as long. Don't get me wrong, the maids tried to not be in our way and couldn't have been more gracious. Manuel was there every morning and he cleaned the patio and the area around the pool, which was great since we tracked so much sand up from the beach. Would we stay here again. Definately!

The villa was great for our large family. We had 20 of us rangeing in age from 9 years to 69 and it was perfect for all of us. Each couple had their own bedroom and the kids were able to share rooms comfortably. The living room and kitchen were big enough for all of us to cook and be together. Of course the view was beautiful and we all enjoyed the beach, swimming and snorkeling. The beach is rocky but since we were prepared and had water socks, it wasn't a problem. The villa is a bit older and therefore has some quirks that we all adjusted to, ie some ants in the morning, not being able to flush toilet paper. I do think someone needs to be there when the first group checkes in to show them around and explain how the appliances work and other issues. Not knowing how to work the stove could have been a catastrophe, since my son didn't know he needed to light the pilot light. Claudia did call the next day but didn't come by. Unfortunately because of the Southwest issues, I wasn't able to be there until the 4th day, so my family who arrived before me didn't even know there was a separate entrance to the 3 bedrooms in the 2nd part of the house.Also their isn't a washer and dryer available to be used by the tenants. There is a laundry service though that is reasonable, $5 a load. I also would have liked to have known in advance that there would be maid service everyday for about 4 hours and that you need to tip each one $2 per person in your party each day which really added up for our group. We ended up working out a compromise of putting the trash outside of our closed bedroom doors, so they weren't there as long. Don't get me wrong, the maids tried to not be in our way and couldn't have been more gracious. Manuel was there every morning and he cleaned the patio and the area around the pool, which was great since we tracked so much sand up from the beach. Would we stay here again. Definately!

Manager's Response

We thought we were finishing a perfect vacation when it got even more incredible the last night when we were able to experience a turtle hatching. So wonderful. The house was perfect. Claudia brought us an amazing dinner our first spite of some temporary power outage. Snorkeling was great. We had rainbows and gorgeous sunrises. The staff was incredible and we highly recommend Chef Daveed for a dining experience.

Can’t wait to come back

We thought we were finishing a perfect vacation when it got even more incredible the last night when we were able to experience a turtle hatching. So wonderful. The house was perfect. Claudia brought us an amazing dinner our first spite of some temporary power outage. Snorkeling was great. We had rainbows and gorgeous sunrises. The staff was incredible and we highly recommend Chef Daveed for a dining experience. <br/><br/>Can&#x2019;t wait to come back

Manager's Response

We thought we were finishing a perfect vacation when it got even more incredible the last night when we were able to experience a turtle hatching. So wonderful. The house was perfect. Claudia brought us an amazing dinner our first spite of some temporary power outage. Snorkeling was great. We had rainbows and gorgeous sunrises. The staff was incredible and we highly recommend Chef Daveed for a dining experience.

Can’t wait to come back

We thought we were finishing a perfect vacation when it got even more incredible the last night when we were able to experience a turtle hatching. So wonderful. The house was perfect. Claudia brought us an amazing dinner our first spite of some temporary power outage. Snorkeling was great. We had rainbows and gorgeous sunrises. The staff was incredible and we highly recommend Chef Daveed for a dining experience. <br/><br/>Can&#x2019;t wait to come back

Manager's Response

Overall it was a wonderful stay. Guests ranged in age from 78-11. There was something for everyone to do. The House looked exactly like the photos with the exception of one room but it was nothing g detrimental. The largest issue we had was the water turning off. This happened at least 2, maybe 3 times while we were there. There also were not enough towels considering the amount of people we had. However, I would definitely rent this space again

Overall it was a wonderful stay. Guests ranged in age from 78-11. There was something for everyone to do. The House looked exactly like the photos with the exception of one room but it was nothing g detrimental. The largest issue we had was the water turning off. This happened at least 2, maybe 3 times while we were there. There also were not enough towels considering the amount of people we had. However, I would definitely rent this space again<br/>

Manager's Response

Akumal Direct gave timely and helpful suggestions for planning our trip, information about ordering grocery delivery, chef services, and general information about the property, with a concierge ready to arrange transportation for our excursions as we enjoyed much of what the area had to offer. Villa Turquesa provided a nice living/dining/kitchen area for gathering, eating and activities, plenty of bedrooms with a bathroom connected to each, with a pool and deck out the back door with stunning views and the ocean a few yards away. The grandkids loved the beach, the pool and snorkeling not too far up the beach. We enjoyed lunch at the Jungle Fish restaurant, which was a nice half-mile walk along the Akumal Beach Trail. Our housekeepers kept the rental tidy and in good shape with a smile on their faces. The handyman made sure the pool was clean and our needs were met, even leading us to a small, hidden cenote just yards from the Villa. It was interesting seeing the numerous turtle nests all along the beach and learning about them. We thoroughly enjoyed our stay at Villa Turquesa and would recommend it for your next visit to the Riviera Maya.

Akumal Direct gave timely and helpful suggestions for planning our trip, information about ordering grocery delivery, chef services, and general information about the property, with a concierge ready to arrange transportation for our excursions as we enjoyed much of what the area had to offer. Villa Turquesa provided a nice living/dining/kitchen area for gathering, eating and activities, plenty of bedrooms with a bathroom connected to each, with a pool and deck out the back door with stunning views and the ocean a few yards away. The grandkids loved the beach, the pool and snorkeling not too far up the beach. We enjoyed lunch at the Jungle Fish restaurant, which was a nice half-mile walk along the Akumal Beach Trail. Our housekeepers kept the rental tidy and in good shape with a smile on their faces. The handyman made sure the pool was clean and our needs were met, even leading us to a small, hidden cenote just yards from the Villa. It was interesting seeing the numerous turtle nests all along the beach and learning about them. We thoroughly enjoyed our stay at Villa Turquesa and would recommend it for your next visit to the Riviera Maya.

Manager's Response

The house was just as describe and more so Much larger than expected and spotlessly clean, the house cleaners kept it that way. The pool was big enough that the 16 of us never felt crowded. David from Akumal direct handled everything for us from airport transportation to rental car to the best chef in the area. He is a gem of an employee. We had prefect weather other than the seaweed but there were plenty of spaces on the beach to enter the water.

The house was just as describe and more so Much larger than expected and spotlessly clean, the house cleaners kept it that way. The pool was big enough that the 16 of us never felt crowded. David from Akumal direct handled everything for us from airport transportation to rental car to the best chef in the area. He is a gem of an employee. We had prefect weather other than the seaweed but there were plenty of spaces on the beach to enter the water.

Manager's Response

We had a fabulous time. The home is like the pictures portray. The housekeepers went above and beyond. We wish the seaweed would have stayed away a few more days, but a walk down the beach 20 yards and it was fine.

We had a fabulous time. The home is like the pictures portray. The housekeepers went above and beyond. We wish the seaweed would have stayed away a few more days, but a walk down the beach 20 yards and it was fine.

We just returned from a fabulous week at Villa Turquesa with a group of 11 adults. It was a really wonderful house for our crew. There is plenty of space, we never felt crowded. The bedrooms are fairly basic, but it was nice for everyone to have their own bathroom. The kitchen was great, we cooked quite a bit so were glad to have 2 refridgerators, large pots, lots of plates and a table that comfortably seats 12. The outdoor area is fabulous. You can walk right into the water, or just enjoy the view from the deck. It was very quiet when we were there and had the beach to ourselves many days.
We felt very spoiled by Beto and team cleaning up everyday. And it was a great surprise to have dinner waiting for us on our arrival.
We didn't use the chef services, but we did have the Akumal Direct concierge arrange for massage therapists to come to the house and they were fabulous.
Overall, we had a great trip and loved the house.

We just returned from a fabulous week at Villa Turquesa with a group of 11 adults. It was a really wonderful house for our crew. There is plenty of space, we never felt crowded. The bedrooms are fairly basic, but it was nice for everyone to have their own bathroom. The kitchen was great, we cooked quite a bit so were glad to have 2 refridgerators, large pots, lots of plates and a table that comfortably seats 12. The outdoor area is fabulous. You can walk right into the water, or just enjoy the view from the deck. It was very quiet when we were there and had the beach to ourselves many days.<br/>We felt very spoiled by Beto and team cleaning up everyday. And it was a great surprise to have dinner waiting for us on our arrival. <br/>We didn't use the chef services, but we did have the Akumal Direct concierge arrange for massage therapists to come to the house and they were fabulous. <br/>Overall, we had a great trip and loved the house.

Wonderful family time. Great walking beach. A little breezy for snorkeling.
Beautiful views and nice pool. Lovely and quiet.

Wonderful family time. Great walking beach. A little breezy for snorkeling.<br/>Beautiful views and nice pool. Lovely and quiet.

We were really pleased with the house and service we received. Very clean, and nice beach. The home is perfect for large families and felt very safe the whole trip.

We were really pleased with the house and service we received. Very clean, and nice beach. The home is perfect for large families and felt very safe the whole trip.

This family vacation was just what we expected. The house had everything we needed for the kids and they had a wonderful time. The owner was receptive to our needs. The house was very comfortable and was well equipped.

This family vacation was just what we expected. The house had everything we needed for the kids and they had a wonderful time. The owner was receptive to our needs. The house was very comfortable and was well equipped.

This house (full 8 BR) was perfect for our extended family of 15. We loved the direct beach access, as well as the pool. Beautiful sunrises. Enough space to come together as a family, and for different groups to do their own activities.

This house (full 8 BR) was perfect for our extended family of 15. We loved the direct beach access, as well as the pool. Beautiful sunrises. Enough space to come together as a family, and for different groups to do their own activities.

We had 16 friends come with us and had the most amazing time. The property is beautiful, the host was so helpful as well. Kayaks and snorkeling gear provided. Most amazing view as well and the sweetest cleaning ladies.

We had 16 friends come with us and had the most amazing time. The property is beautiful, the host was so helpful as well. Kayaks and snorkeling gear provided. Most amazing view as well and the sweetest cleaning ladies.

Our stay in villa turquesa was fantastic!!
23 people and we still had an extra bed. Beautiful ocean view , great location and service. Ernesto, Silvina and Candy had the place clean every day and ready for us to enjoy. Claudia and her husband were excellent hosts and their tips were very helpful. My family, friends and my self are definitely going back soon!
Thannk you Claudia for letting us stay in such a beautiful place!

Our stay in villa turquesa was fantastic!! <br/>23 people and we still had an extra bed. Beautiful ocean view , great location and service. Ernesto, Silvina and Candy had the place clean every day and ready for us to enjoy. Claudia and her husband were excellent hosts and their tips were very helpful. My family, friends and my self are definitely going back soon! <br/>Thannk you Claudia for letting us stay in such a beautiful place!

The property was spacious and wonderful. It is well-equipped and its location amazing. The staff were very helpful at all times.

The property was spacious and wonderful. It is well-equipped and its location amazing. The staff were very helpful at all times.

Wonderfully spacious home that easily accomodated the 10 of us. The views were spectacular, the massages luxurious, the authentic Mexican meal delicious, and the location was outstanding. This is one place we all agreed we would return to!

Wonderfully spacious home that easily accomodated the 10 of us. The views were spectacular, the massages luxurious, the authentic Mexican meal delicious, and the location was outstanding. This is one place we all agreed we would return to!