We loved staying at Casa Cielo. Every part of part of our stay for a family of 12 was perfect. Being able to snorkel right out of the backyard was especially wonderful and both Manda and Marcie and Susie were wondeerful.

We loved staying at Casa Cielo. Every part of part of our stay for a family of 12 was perfect. Being able to snorkel right out of the backyard was especially wonderful and both Manda and Marcie and Susie were wondeerful.

Manager's Response

An ideal family holiday:6 adults and 4 children

An ideal family holiday:6 adults and 4 children

Manager's Response

We took my in-laws and husbands sisters family to Akumal for Thanksgiving and had a wonderful time! Casa Cielo was perfect in every way. There was plenty of space, clean accommodations, great food by Marcy, and a relaxing beach area. We took the kayaks out several times, did a catamaran trip from Playa, visited Cozumel for a day, and went wakeboarding at the Mayan Water Complex. Transportation to/from Tulum was seamless and I recommend using Manda's suggestions and help.

We took my in-laws and husbands sisters family to Akumal for Thanksgiving and had a wonderful time! Casa Cielo was perfect in every way. There was plenty of space, clean accommodations, great food by Marcy, and a relaxing beach area. We took the kayaks out several times, did a catamaran trip from Playa, visited Cozumel for a day, and went wakeboarding at the Mayan Water Complex. Transportation to/from Tulum was seamless and I recommend using Manda's suggestions and help.

Manager's Response

Before we went, I thought the photos of the Casa might have been edited, but the place is just as beautiful as the photos suggest.
It was magical to wake up, walk out on the French doors, past the pool, and sit on the beach to watch the sun come up.
The staff were attentive, cooked some great meals for us, kept the place spotless and arranged trips to Tulum, a cenote and shopping.
We had a full house, 13 people ranging from 1 to 80 years old and we never felt crowded. Everyone had a great time and had only positive things to say. We would go back in a heartbeat.

Definitely recommended!

Before we went, I thought the photos of the Casa might have been edited, but the place is just as beautiful as the photos suggest. <br/>It was magical to wake up, walk out on the French doors, past the pool, and sit on the beach to watch the sun come up.<br/>The staff were attentive, cooked some great meals for us, kept the place spotless and arranged trips to Tulum, a cenote and shopping. <br/>We had a full house, 13 people ranging from 1 to 80 years old and we never felt crowded. Everyone had a great time and had only positive things to say. We would go back in a heartbeat.<br/><br/>Definitely recommended! <br/>

Manager's Response

Akumal direct were very professional and kind in every way.
Answered all our questions before and during our stay.
Would definitely come back every year if we could.
Kayaks and pool were always in use.

Akumal direct were very professional and kind in every way. <br/>Answered all our questions before and during our stay. <br/>Would definitely come back every year if we could. <br/>Kayaks and pool were always in use.

Manager's Response

We had a great time at the house. Beach was fantastic, hosts were more than gracious as well. House is just like the pictures. Snorkeling in the bay is really fun. Great place for a family vacation!

We had a great time at the house. Beach was fantastic, hosts were more than gracious as well. House is just like the pictures. Snorkeling in the bay is really fun. Great place for a family vacation!

Manager's Response

My family of 6 adults and 3 young children had a fabulous time at Casa Cielo. The house was very clean and well equipped with boats, sand toys, beach chairs, etc. Marcello and Suzie, the house managers (cleaners and cooks) were so hospitable and pleasant. They cooked three meals for us - all were amazing-better than the restaurants! The snorkeling right in front of the house was quite good (even though it wasn't turtle season) but I recommend Yal Kul lagoon for snorkeling (get there early- tour groups come later). I highly recommend Casa Cielo for a relaxing family time!

My family of 6 adults and 3 young children had a fabulous time at Casa Cielo. The house was very clean and well equipped with boats, sand toys, beach chairs, etc. Marcello and Suzie, the house managers (cleaners and cooks) were so hospitable and pleasant. They cooked three meals for us - all were amazing-better than the restaurants! The snorkeling right in front of the house was quite good (even though it wasn't turtle season) but I recommend Yal Kul lagoon for snorkeling (get there early- tour groups come later). I highly recommend Casa Cielo for a relaxing family time!

Manager's Response

The villa is as described - beautiful, spacious and in a well-kept community. The beach area is fabulous, and we spent hours snorkeling, kayaking and floating in the warm Caribbean Sea. You do need water shoes – some are provided but we brought our own so I can’t comment on those provided. Contrary to the listing, the pool is not heated, but it is comfortable and clean.
The villa is well-equipped, from kitchen supplies to toys, games, beach towels and water sports equipment. Basic paper goods, coffee, coffee filters and shower supplies are provided, and the huge Chedraui supermarket, 10-15 minutes away, has everything else you need.
Akumal Beach is a five-minute drive and has some fun restaurants and souvenir shops, and Turtle Bay Cafe has the best ice cream ever!
The caretakers, Susie and Marcy, went above and beyond, arranging a visit to their personal doctor when one of our little ones was ill. They also cooked a delicious meal for a relaxing evening in. (We also took advantage of the gas grill for another evening in.)
Welcome night fajitas and breakfast breads were much appreciated.
We would not hesitate to stay at Casa del Cielo again.

The villa is as described - beautiful, spacious and in a well-kept community. The beach area is fabulous, and we spent hours snorkeling, kayaking and floating in the warm Caribbean Sea. You do need water shoes &#x2013; some are provided but we brought our own so I can&#x2019;t comment on those provided. Contrary to the listing, the pool is not heated, but it is comfortable and clean.<br/>The villa is well-equipped, from kitchen supplies to toys, games, beach towels and water sports equipment. Basic paper goods, coffee, coffee filters and shower supplies are provided, and the huge Chedraui supermarket, 10-15 minutes away, has everything else you need.<br/>Akumal Beach is a five-minute drive and has some fun restaurants and souvenir shops, and Turtle Bay Cafe has the best ice cream ever! <br/>The caretakers, Susie and Marcy, went above and beyond, arranging a visit to their personal doctor when one of our little ones was ill. They also cooked a delicious meal for a relaxing evening in. (We also took advantage of the gas grill for another evening in.)<br/>Welcome night fajitas and breakfast breads were much appreciated. <br/>We would not hesitate to stay at Casa del Cielo again.<br/>

Manager's Response

The villa is as described - beautiful, spacious and in a well-kept community. The beach area is fabulous, and we spent hours snorkeling, kayaking and floating in the warm Caribbean Sea. You do need water shoes – some are provided but we brought our own so I can’t comment on those provided. Contrary to the listing, the pool is not heated, but it is comfortable and clean.
The villa is well-equipped, from kitchen supplies to toys, games, beach towels and water sports equipment. Basic paper goods, coffee, coffee filters and shower supplies are provided, and the huge Chedraui supermarket, 10-15 minutes away, has everything else you need.
Akumal Beach is a five-minute drive and has some fun restaurants and souvenir shops, and Turtle Bay Cafe has the best ice cream ever!
The caretakers, Susie and Marcy, went above and beyond, arranging a visit to their personal doctor when one of our little ones was ill. They also cooked a delicious meal for a relaxing evening in. (We also took advantage of the gas grill for another evening in.)
Welcome night fajitas and breakfast breads were much appreciated.
We would not hesitate to stay at Casa del Cielo again.

The villa is as described - beautiful, spacious and in a well-kept community. The beach area is fabulous, and we spent hours snorkeling, kayaking and floating in the warm Caribbean Sea. You do need water shoes &#x2013; some are provided but we brought our own so I can&#x2019;t comment on those provided. Contrary to the listing, the pool is not heated, but it is comfortable and clean.<br/>The villa is well-equipped, from kitchen supplies to toys, games, beach towels and water sports equipment. Basic paper goods, coffee, coffee filters and shower supplies are provided, and the huge Chedraui supermarket, 10-15 minutes away, has everything else you need.<br/>Akumal Beach is a five-minute drive and has some fun restaurants and souvenir shops, and Turtle Bay Cafe has the best ice cream ever! <br/>The caretakers, Susie and Marcy, went above and beyond, arranging a visit to their personal doctor when one of our little ones was ill. They also cooked a delicious meal for a relaxing evening in. (We also took advantage of the gas grill for another evening in.)<br/>Welcome night fajitas and breakfast breads were much appreciated. <br/>We would not hesitate to stay at Casa del Cielo again.<br/>

Manager's Response

Beautiful beachfront home. Perfect place to stay with kids.

Beautiful beachfront home. Perfect place to stay with kids.

Manager's Response

Casa Cielo was amazing: ideal location, beautiful views, and amazing house, which was perfect for our 40th birthday celebration. Marcy and Susy were fantastic and cooked us excellent, authentic meals. Manda was fantastic and very responsive. Everyone in our group wanted to stay but we will be back!

Casa Cielo was amazing: ideal location, beautiful views, and amazing house, which was perfect for our 40th birthday celebration. Marcy and Susy were fantastic and cooked us excellent, authentic meals. Manda was fantastic and very responsive. Everyone in our group wanted to stay but we will be back!

Manager's Response

Absolutely A+ all around. The location, home comforts, on the beach, the pool and housekeeping added to the overall best spot for our kids, spouses and 4 grandkid. And to have the option for our meals to be prepared was amazing and delicious. Our host Manda and home keepers, Marcy and Susie could not have been more helpful.

Absolutely A+ all around. The location, home comforts, on the beach, the pool and housekeeping added to the overall best spot for our kids, spouses and 4 grandkid. And to have the option for our meals to be prepared was amazing and delicious. Our host Manda and home keepers, Marcy and Susie could not have been more helpful.

Manager's Response

We rented Casa Cielo to spend family vacation with our adult children and could not be happier. Plenty of room for all 8 of us, gorgeous beach, lovely pool, amazing weather, warm water. We rented 2 cars to get there, that allowed us to explore local restaurants, visit cenotes, Tulum.
We loved kayaking in the ocean. I hope we will come back.

We rented Casa Cielo to spend family vacation with our adult children and could not be happier. Plenty of room for all 8 of us, gorgeous beach, lovely pool, amazing weather, warm water. We rented 2 cars to get there, that allowed us to explore local restaurants, visit cenotes, Tulum.<br/>We loved kayaking in the ocean. I hope we will come back.

Manager's Response

Everything was exactly as advertised, the beautiful pictures don’t do justice to the gorgeous private beach and the attention to detail and customer service exceeded expectations.

Everything was exactly as advertised, the beautiful pictures don&#x2019;t do justice to the gorgeous private beach and the attention to detail and customer service exceeded expectations.

Manager's Response

My family of 10 and three generations absolutely loved our week at Casa Cielo. Marcy and Susy are the best and you cannot go wrong with having them cook up meals for you. Villa hosts/concierges Manda and Jennifer are delightful and insured we had everything we needed. The Villa is on the beach and very secluded. It was and idyllic vacation and we will be back.
Akumal Direct are efficient and helpful. My only complaint is with the transportation company they use. Next time I will likely use another company for airport transfers to and from Akumal.

My family of 10 and three generations absolutely loved our week at Casa Cielo. Marcy and Susy are the best and you cannot go wrong with having them cook up meals for you. Villa hosts/concierges Manda and Jennifer are delightful and insured we had everything we needed. The Villa is on the beach and very secluded. It was and idyllic vacation and we will be back.<br/>Akumal Direct are efficient and helpful. My only complaint is with the transportation company they use. Next time I will likely use another company for airport transfers to and from Akumal.

Manager's Response

My family(41 people)stayed in 3 houses and 2 condos on the same street as Casa del Cielo, qnd all of them voted it #1. It was beautiful in every way. It was obvious to us that it was decorated and furnished with thought and care. Thanks to all involved.

My family(41 people)stayed in 3 houses and 2 condos on the same street as Casa del Cielo, qnd all of them voted it #1. It was beautiful in every way. It was obvious to us that it was decorated and furnished with thought and care. Thanks to all involved.

Manager's Response

We spent seven days/six nights at the Casa Cielo. It was an incredible trip. The bedrooms and bathrooms are very spacious. The living room, a well-stocked kitchen and the dining area worked great for our family of 12. The casita worked perfectly for our teenage son and his buddy. The terrace was perfect for the sunsets. We spend hours on the covered patio. The shaded and beautiful private beach (which was kept sargassum free by workers daily) is steps from the house. The kids loved the private pool. Kayaks, a paddle board, pool toys, water shoes and snorkeling equipment are all readily available. The pictures don't do the property justice. Manda was incredible helping us schedule our trips to swim with the turtles, see Maya ruins and swim in a cenote, answering our questions, and bringing us breakfast pastries. Marci and Suzi cooked three meals for us and the two of them were one of our favorite parts of the trip! We HIGHLY recommend a stay at Casa Cielo and we hope to make it back sometime in the future.

We spent seven days/six nights at the Casa Cielo. It was an incredible trip. The bedrooms and bathrooms are very spacious. The living room, a well-stocked kitchen and the dining area worked great for our family of 12. The casita worked perfectly for our teenage son and his buddy. The terrace was perfect for the sunsets. We spend hours on the covered patio. The shaded and beautiful private beach (which was kept sargassum free by workers daily) is steps from the house. The kids loved the private pool. Kayaks, a paddle board, pool toys, water shoes and snorkeling equipment are all readily available. The pictures don't do the property justice. Manda was incredible helping us schedule our trips to swim with the turtles, see Maya ruins and swim in a cenote, answering our questions, and bringing us breakfast pastries. Marci and Suzi cooked three meals for us and the two of them were one of our favorite parts of the trip! We HIGHLY recommend a stay at Casa Cielo and we hope to make it back sometime in the future.

Manager's Response

Our family of 10 had a great week at Casa Cielo. The house was large and well laid out for a group. Everything was spotless and kept that way by Susie. Our grandsons loved the pool! The kayaks were great to have and we enjoyed snorkeling right from the house. We’d love to come back.

Our family of 10 had a great week at Casa Cielo. The house was large and well laid out for a group. Everything was spotless and kept that way by Susie. Our grandsons loved the pool! The kayaks were great to have and we enjoyed snorkeling right from the house. We&#x2019;d love to come back.

Manager's Response

Our family of nine, ranging from 22 months to 65 years had a fantastic stay at Casa Cielo. We were all charmed by the Mexican decor and art and loved the ease of stepping out the door directly to the pool and beach. The house layout worked extremely well for our multiigeneration family. Akumal Direct was terrific and easy to deal with. The caretaker/chefs Susie and Marcelo were amazing. They prepared delicious local dishes and requested Mexican specialties each night for dinner. We were spoiled by the chefs and by house manager, Jen, who delivered fajitas, fresh fruit, and baked goods from Turtle Bay Cafe upon our arrival. Casa Cielo was ideal for us!

Our family of nine, ranging from 22 months to 65 years had a fantastic stay at Casa Cielo. We were all charmed by the Mexican decor and art and loved the ease of stepping out the door directly to the pool and beach. The house layout worked extremely well for our multiigeneration family. Akumal Direct was terrific and easy to deal with. The caretaker/chefs Susie and Marcelo were amazing. They prepared delicious local dishes and requested Mexican specialties each night for dinner. We were spoiled by the chefs and by house manager, Jen, who delivered fajitas, fresh fruit, and baked goods from Turtle Bay Cafe upon our arrival. Casa Cielo was ideal for us!

We rented Villa Cielo for a week in early Feb with our 4 adult children and their spouses. The house worked out perfectly for us. Each of the 5 bedrooms had its own bath (prefect when dealing with couples). The service we received was outstanding. Prior to our trip Marcia of ADR was very helpful even suggesting Easyway Rental Car which turned out to be a great option for our large group. Then once we got there Jenn took over as the house manager stopping by several times making sure we had everything we needed. When we arrived Jenn had arranged for a large platter of fresh fruit and Chicken fajita stir fry to be to be waiting for us. Perfect for the first night there when everyone is tired from flying in. This was a really nice touch.
The onsite house keeping crew was very good, keeping the place clean without interfering with our use of the house.
I was concerned that there would be a shortage of restaurants within a close drive but there turned out to be several very good ones. We didn't have a bad meal and only had to drive 10 minutes. I'd recommend La Buena Vida, a fun place right on the water and for a unique experience try Namaste Jungle Restaurant. Namaste is has a unique setting right in a wildlife rescue preserve and the food was excellent and reasonably priced.
One more note on the Cielo service. They provide kayaks and a SUP for use in the ocean. When we got there most of the paddles were in pretty bad shape. I messaged Jenn and the next day they delivered new paddles. What service.
One minor note, there is no hot tub and the pool is not heated so if you happen to be there during a cool spell it can be chilly

We rented Villa Cielo for a week in early Feb with our 4 adult children and their spouses. The house worked out perfectly for us. Each of the 5 bedrooms had its own bath (prefect when dealing with couples). The service we received was outstanding. Prior to our trip Marcia of ADR was very helpful even suggesting Easyway Rental Car which turned out to be a great option for our large group. Then once we got there Jenn took over as the house manager stopping by several times making sure we had everything we needed. When we arrived Jenn had arranged for a large platter of fresh fruit and Chicken fajita stir fry to be to be waiting for us. Perfect for the first night there when everyone is tired from flying in. This was a really nice touch.<br/>The onsite house keeping crew was very good, keeping the place clean without interfering with our use of the house.<br/>I was concerned that there would be a shortage of restaurants within a close drive but there turned out to be several very good ones. We didn't have a bad meal and only had to drive 10 minutes. I'd recommend La Buena Vida, a fun place right on the water and for a unique experience try Namaste Jungle Restaurant. Namaste is has a unique setting right in a wildlife rescue preserve and the food was excellent and reasonably priced.<br/>One more note on the Cielo service. They provide kayaks and a SUP for use in the ocean. When we got there most of the paddles were in pretty bad shape. I messaged Jenn and the next day they delivered new paddles. What service. <br/>One minor note, there is no hot tub and the pool is not heated so if you happen to be there during a cool spell it can be chilly

Manager's Response

The location and layout of this property was fantastic. We were happy to be able to take a 5 minute walk on the beach for lunch or a 10 minute drive to Akumal Bay or Pueblo for other options. The Monkey Sanctuary is right near Pueblo and a great experience. Being able to walk out of the house to the pool and beach was a big plus. Jennifer the house manager, was very accommodating. Marci and Susie were very nice.
We were a little disappointed as to how parts of the description met reality. "Daily Continental Breakfast" to me means cut up fresh fruit and pastries and coffee everyday. In reality it meant whole fruit and plate of muffins and coffee cake delivered upon arrival. So you need to cut up the fruit and prepare the coffee, for which no milk was provided. The breakfast provisions were only replenished when we inquired about replenishment. We paid to have our laundry done. When I inquired about these services before arrival I was told "wash, dry and fold". However the laundry was not folded. just stuffed into bags and all creased. The "daily housekeeping" was not until before lunch so we had to look at a very messy kitchen and lots of piled up dishes all morning. Regarding the chef services, after we agreed upon a price for cooking a gasoline charge was added for the shopping when we were settling the cooking fee. I'm not saying it shouldn't be charged, but it should be disclosed up front.
Also we were not able to use the pool as the water was waaaay too cold.
The house needs some maintenance. The drawers in the primary bedroom closet are almost all broken to some degree, one drawer had no bottom! The toilet in the half bath broke while we were there, it was fixed the next day. Though the house was "clean enough", it did not feel spotless.
Also, the child safety gate they provided did not fit the space so it was jerry rigged to fit the space and caused an accident where the gate gave way when my 3 year old granddaughter fell through the gate.

The location and layout of this property was fantastic. We were happy to be able to take a 5 minute walk on the beach for lunch or a 10 minute drive to Akumal Bay or Pueblo for other options. The Monkey Sanctuary is right near Pueblo and a great experience. Being able to walk out of the house to the pool and beach was a big plus. Jennifer the house manager, was very accommodating. Marci and Susie were very nice.<br/>We were a little disappointed as to how parts of the description met reality. "Daily Continental Breakfast" to me means cut up fresh fruit and pastries and coffee everyday. In reality it meant whole fruit and plate of muffins and coffee cake delivered upon arrival. So you need to cut up the fruit and prepare the coffee, for which no milk was provided. The breakfast provisions were only replenished when we inquired about replenishment. We paid to have our laundry done. When I inquired about these services before arrival I was told "wash, dry and fold". However the laundry was not folded. just stuffed into bags and all creased. The "daily housekeeping" was not until before lunch so we had to look at a very messy kitchen and lots of piled up dishes all morning. Regarding the chef services, after we agreed upon a price for cooking a gasoline charge was added for the shopping when we were settling the cooking fee. I'm not saying it shouldn't be charged, but it should be disclosed up front.<br/> Also we were not able to use the pool as the water was waaaay too cold. <br/>The house needs some maintenance. The drawers in the primary bedroom closet are almost all broken to some degree, one drawer had no bottom! The toilet in the half bath broke while we were there, it was fixed the next day. Though the house was "clean enough", it did not feel spotless. <br/>Also, the child safety gate they provided did not fit the space so it was jerry rigged to fit the space and caused an accident where the gate gave way when my 3 year old granddaughter fell through the gate.

My family as I had such an incredible relaxing time! The house was perfection for us. It embraced the feel of Mexico with all its traditional architectural features, decor around the house and bright colors! Super spacious and perfect for a huge family trip, spent everyday outside by the pool and enjoyed the water sports too!

My family as I had such an incredible relaxing time! The house was perfection for us. It embraced the feel of Mexico with all its traditional architectural features, decor around the house and bright colors! Super spacious and perfect for a huge family trip, spent everyday outside by the pool and enjoyed the water sports too!

Manager's Response

We had an amazing time at Casa del Cielo, the location is 10 mins from Akumal Centro and we felt super safe in the gated community. The house was packed with just about anything you could possibly need - sunscreen, bug spray, mixers/liquor left behind by past guests, snorkel gear, water shoes, pool floats, etc. We were a rowdy group of 11 that stayed in the house, but 23 guests for our wedding that frequented the house during our stay. The beds were super comfy!

We did run into some maintenance issues that gave us the impression that the place needs some TLC. The casita's shower was broken for the first day and a half so our guests were unable to shower in their room after arriving from the airport, we had serious water leaking in several places in the master bedroom that required buckets to catch the leaks, and the AC in one of the guest rooms was out for several days with no fix, in the end, one of our guests who is a handyman found a screwdriver and fixed it themselves. The caretakers on the property were very nice and Suzy did an amazing job with housekeeping daily.

Overall, we really loved it here and hope to return one day. Our wedding was so intimate and I wouldn't hesitate to recommend it for a wedding venue or long stay in Akumal with some adjustments to maintenance. The house is bigger and better than the photos, book it!

We had an amazing time at Casa del Cielo, the location is 10 mins from Akumal Centro and we felt super safe in the gated community. The house was packed with just about anything you could possibly need - sunscreen, bug spray, mixers/liquor left behind by past guests, snorkel gear, water shoes, pool floats, etc. We were a rowdy group of 11 that stayed in the house, but 23 guests for our wedding that frequented the house during our stay. The beds were super comfy!<br/><br/>We did run into some maintenance issues that gave us the impression that the place needs some TLC. The casita's shower was broken for the first day and a half so our guests were unable to shower in their room after arriving from the airport, we had serious water leaking in several places in the master bedroom that required buckets to catch the leaks, and the AC in one of the guest rooms was out for several days with no fix, in the end, one of our guests who is a handyman found a screwdriver and fixed it themselves. The caretakers on the property were very nice and Suzy did an amazing job with housekeeping daily. <br/><br/>Overall, we really loved it here and hope to return one day. Our wedding was so intimate and I wouldn't hesitate to recommend it for a wedding venue or long stay in Akumal with some adjustments to maintenance. The house is bigger and better than the photos, book it!

Our party of 8 very much enjoyed our vacation at Akumal beach & Casa Cielo! Marci & Suzi made the stay outstanding! Marci’s carne asada was to die for!! Suzi is so cheerful & kind!! If you get a chance, have them cook for you :)

Our party of 8 very much enjoyed our vacation at Akumal beach & Casa Cielo! Marci & Suzi made the stay outstanding! Marci&#x2019;s carne asada was to die for!! Suzi is so cheerful & kind!! If you get a chance, have them cook for you :)

We had a wonderful time at Casa del Cielo. The location, just south of Akumal, is serene with a beautiful beach. The home has lovely details and is very comfortable.
Marcy and Suzy were fantastic! They are kind, funny and very accommodating. Marcy is an excellent cook and prepared our breakfast and dinner each day. Suzy is like your mom away from home. Being greeted by them each morning brought a smile to our faces. They treated us like family and while we loved the casa and beach, they were the best part of our stay.
A few of us have stayed in Akumal before but some people in our group were introduced to Mexico for the first time. It was an incredible first introduction. Jennifer, the property manager checked in each day and brought goodies from her shop.
Dealing with Akumal Direct was easy and they even set up our covid tests for our return to the US to be done onsite.
While I wish Casa del Cielo was a bit closer to Akumal with the shops and dining - we will return. Not only for the lovely home and beach but to see Marcy and Suzy again. If you are looking for a place to relax, soak up the sun and enjoy excellent prepared local food, this is your location.

We had a wonderful time at Casa del Cielo. The location, just south of Akumal, is serene with a beautiful beach. The home has lovely details and is very comfortable. <br/>Marcy and Suzy were fantastic! They are kind, funny and very accommodating. Marcy is an excellent cook and prepared our breakfast and dinner each day. Suzy is like your mom away from home. Being greeted by them each morning brought a smile to our faces. They treated us like family and while we loved the casa and beach, they were the best part of our stay. <br/>A few of us have stayed in Akumal before but some people in our group were introduced to Mexico for the first time. It was an incredible first introduction. Jennifer, the property manager checked in each day and brought goodies from her shop. <br/>Dealing with Akumal Direct was easy and they even set up our covid tests for our return to the US to be done onsite. <br/>While I wish Casa del Cielo was a bit closer to Akumal with the shops and dining - we will return. Not only for the lovely home and beach but to see Marcy and Suzy again. If you are looking for a place to relax, soak up the sun and enjoy excellent prepared local food, this is your location.<br/>

Lovely, well-maintained home on an incredible snorkeling beach. Pictures are accurate. Marcelo and Susie live on the property and were a wonderful resource. They prepared a delicious traditional dinner for us one evening. Jennifer, who owns nearby Turtle Bay Cafe, manages things and brought by freshly baked treats several times. There is 24-hour security.

Casa del Cielo is about 3 km south of Akumal proper on its own little bay. It's sheltered by a reef and provides great opportunities for snorkeling, paddle-boarding and kayaking. The rooftop is nice for stargazing on clear nights.

Highly recommended.

Lovely, well-maintained home on an incredible snorkeling beach. Pictures are accurate. Marcelo and Susie live on the property and were a wonderful resource. They prepared a delicious traditional dinner for us one evening. Jennifer, who owns nearby Turtle Bay Cafe, manages things and brought by freshly baked treats several times. There is 24-hour security.<br/><br/>Casa del Cielo is about 3 km south of Akumal proper on its own little bay. It's sheltered by a reef and provides great opportunities for snorkeling, paddle-boarding and kayaking. The rooftop is nice for stargazing on clear nights. <br/><br/>Highly recommended. <br/>

Great house in a great location. It's got everything you need & then there's a pool & palm trees & a beach & it's essentially a private beach. Lovely water, beautiful sunrises, all the things. Ruins & cents are not far away if you need an excursion, but good luck pulling yourself away from Casa Cielo. We ordered groceries in advance so as soon as we arrived we were cracking beers & in the pool. Don't skip out on having caretakers Suzi & Marci make a meal for you--best molé I've ever had. We're already thinking about our next visit.

Great house in a great location. It's got everything you need & then there's a pool & palm trees & a beach & it's essentially a private beach. Lovely water, beautiful sunrises, all the things. Ruins & cents are not far away if you need an excursion, but good luck pulling yourself away from Casa Cielo. We ordered groceries in advance so as soon as we arrived we were cracking beers & in the pool. Don't skip out on having caretakers Suzi & Marci make a meal for you--best molé I've ever had. We're already thinking about our next visit.

This was our first family vacation since we became grandparents! The house, Casa Cielo, was beautiful. We loved everything about the house. The pool was amazing and provided a great reprieve from the heat of the day and a place to relax in the evening. The house staff, Marci and Suzi were very kind and they went out of the way to make us feel welcome.
There were very few negatives, but here they are. It was seaweed season and it was bad (no fault of anyone’s), I was disappointed that the seaweed didn’t get cleared away daily, or at all while we were there. In the rental description it says a continental breakfast is provided daily. For our one week stay we were brought fruit and muffins twice. Everything was delicious, just not what we were expecting. Marci and Suzi cooked dinner for us one evening and it was delicious. I didn’t understand the pay structure and as we were preparing to leave for the airport we were given an additional bill.
Overall it was a great experience and I would highly recommend this home and rental company.

This was our first family vacation since we became grandparents! The house, Casa Cielo, was beautiful. We loved everything about the house. The pool was amazing and provided a great reprieve from the heat of the day and a place to relax in the evening. The house staff, Marci and Suzi were very kind and they went out of the way to make us feel welcome.<br/>There were very few negatives, but here they are. It was seaweed season and it was bad (no fault of anyone&#x2019;s), I was disappointed that the seaweed didn&#x2019;t get cleared away daily, or at all while we were there. In the rental description it says a continental breakfast is provided daily. For our one week stay we were brought fruit and muffins twice. Everything was delicious, just not what we were expecting. Marci and Suzi cooked dinner for us one evening and it was delicious. I didn&#x2019;t understand the pay structure and as we were preparing to leave for the airport we were given an additional bill.<br/>Overall it was a great experience and I would highly recommend this home and rental company.

This house has everything you need. Private neighborhood. Beach access. Private pool. Close to Tulum. Many nearby attractions (cenotes, ruins, nature parks, etc..). Wonderful housekeepers that can also cook delicious Mexican food. And a wonderful host that was always available and helped us with things like ordering take-out or calling a cab. Plus the house is beautifully decorated and filled with activities, games, and books to keep everyone occupied. You truly get a Mexican experience with many luxuries.

This house has everything you need. Private neighborhood. Beach access. Private pool. Close to Tulum. Many nearby attractions (cenotes, ruins, nature parks, etc..). Wonderful housekeepers that can also cook delicious Mexican food. And a wonderful host that was always available and helped us with things like ordering take-out or calling a cab. Plus the house is beautifully decorated and filled with activities, games, and books to keep everyone occupied. You truly get a Mexican experience with many luxuries.

This house checked all the boxes for our family! We wanted to take Mom and Dad somewhere special for their 50th wedding anniversary and this house was the perfect fit! It was close to all the places we wanted to visit during our stay, Chichen Itza, Tulum and Coba. Lots of beautiful cenotes and obviously turtle bay right around the corner... I only wish we would have left more time to enjoy the beach right outside the house. The bay is protected by a natural breakwater, so we were able to snorkel from the beach right out back even when the ocean was choppy!

This house checked all the boxes for our family! We wanted to take Mom and Dad somewhere special for their 50th wedding anniversary and this house was the perfect fit! It was close to all the places we wanted to visit during our stay, Chichen Itza, Tulum and Coba. Lots of beautiful cenotes and obviously turtle bay right around the corner... I only wish we would have left more time to enjoy the beach right outside the house. The bay is protected by a natural breakwater, so we were able to snorkel from the beach right out back even when the ocean was choppy!

We loved this house. We travelled with another family- 4 kids in total under 10. Plenty of space for everyone. Pool and beach toys for everyone. Kitchen is well stocked to handle a lot of people (plenty of utensils, plates, cups, etc) but I do suggest new cutting boards. AC units in all rooms so everyone could be comfortable sleeping. Spacious bathrooms. Beach! White fluffy sand. A reef break blocked the waves in our bay- this was a huge benefit we didn't know when we booked. It was windy when we went and the waves further north towards town were huge- like red flag- not safe for swimming. Care takers Marci and Suzi were such gems. It was nice knowing that someone that knows where things are, how things worked, etc was close by if you needed them. They also offer chef service- highly recommend! Very safe area, quiet and peaceful. Loved it. Wish I could live there :)

We loved this house. We travelled with another family- 4 kids in total under 10. Plenty of space for everyone. Pool and beach toys for everyone. Kitchen is well stocked to handle a lot of people (plenty of utensils, plates, cups, etc) but I do suggest new cutting boards. AC units in all rooms so everyone could be comfortable sleeping. Spacious bathrooms. Beach! White fluffy sand. A reef break blocked the waves in our bay- this was a huge benefit we didn't know when we booked. It was windy when we went and the waves further north towards town were huge- like red flag- not safe for swimming. Care takers Marci and Suzi were such gems. It was nice knowing that someone that knows where things are, how things worked, etc was close by if you needed them. They also offer chef service- highly recommend! Very safe area, quiet and peaceful. Loved it. Wish I could live there :)

We had a fantastic experience. The hosts were very courteous and accommodating. The house was perfect for to 2 families.

We had a fantastic experience. The hosts were very courteous and accommodating. The house was perfect for to 2 families.

We have traveled the world and this is my favorite trip so far. The house was a dream (I want to live there!), the caretakers, Marci and Suzy are beautiful people and treat you like family. The manager, Jennifer was like an old friend who makes sure that you are comfortable and well-taken care of. Love this place, cannot WAIT to come back!

We have traveled the world and this is my favorite trip so far. The house was a dream (I want to live there!), the caretakers, Marci and Suzy are beautiful people and treat you like family. The manager, Jennifer was like an old friend who makes sure that you are comfortable and well-taken care of. Love this place, cannot WAIT to come back!

We all (8) very much enjoyed our stay. The house is beautiful and well cared for. The manager and staff are exceptional. Everything is kept in tip top shape. We couldn't ask for better. The outdoor oasis with the palms and hammocks is a great place to relax and read as you listen to the caressing surf. It was so enjoyable that we ate in most evenings. I would certainly rent again.

We all (8) very much enjoyed our stay. The house is beautiful and well cared for. The manager and staff are exceptional. Everything is kept in tip top shape. We couldn't ask for better. The outdoor oasis with the palms and hammocks is a great place to relax and read as you listen to the caressing surf. It was so enjoyable that we ate in most evenings. I would certainly rent again.

This is the second time that my family has stayed at Casa Cielo in just over a year. It is a beautiful home, and it works well for our large, mixed family. Guille, Suzana, Marsaille and the kids are one of the biggest reasons that we keep going back. They are wonderful! I hope we will be able to return next year.

This is the second time that my family has stayed at Casa Cielo in just over a year. It is a beautiful home, and it works well for our large, mixed family. Guille, Suzana, Marsaille and the kids are one of the biggest reasons that we keep going back. They are wonderful! I hope we will be able to return next year.

We had a wonderful stay at Casa de Cielo. We are already planning when we can return. The house is fabulous, the view is unparalled, and the people could not be better. Guille(?) came by every day to check on us and Susanna and her husband were the best. When you go, you need to get them to do at least one dinner for you. Best meal and experience of the week. 7 of us and really looking for any excuse to return. BEST HOUSE ON THE RIVIERA MAYA.

We had a wonderful stay at Casa de Cielo. We are already planning when we can return. The house is fabulous, the view is unparalled, and the people could not be better. Guille(?) came by every day to check on us and Susanna and her husband were the best. When you go, you need to get them to do at least one dinner for you. Best meal and experience of the week. 7 of us and really looking for any excuse to return. BEST HOUSE ON THE RIVIERA MAYA.

This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

It was absolutely terrific, just as advertised. It was beautifully appointed with a top-notch staff.

It was absolutely terrific, just as advertised. It was beautifully appointed with a top-notch staff.

When I get to heaven I hope it is exactly like the week I just spent at Casa Del Cielo, S. Akumal. The staff is friendly and accomplished. The vila is lush beyond expectations, and felt like home at the same time. Do yourself a favor and try Susanna's Chilie Rellenos you won't be disapointed. Guille speaks english well so there was never a language barrier, and was quite helpful to us. In short we will beback next year, everyone who went said "How will you top this week?" I said simply "Stay two weeks next year!" Thanks again to Marcia for an easy transaction. Robin

When I get to heaven I hope it is exactly like the week I just spent at Casa Del Cielo, S. Akumal. The staff is friendly and accomplished. The vila is lush beyond expectations, and felt like home at the same time. Do yourself a favor and try Susanna's Chilie Rellenos you won't be disapointed. Guille speaks english well so there was never a language barrier, and was quite helpful to us. In short we will beback next year, everyone who went said "How will you top this week?" I said simply "Stay two weeks next year!" Thanks again to Marcia for an easy transaction. Robin

of Casa Cielo forever. Suzanna, Marcielle are wonderful people and our grandkids will remember Fatima and Tito and their time playing in the yard. Guille was helpful always. We have many places to visit in this wonderful world if we remain healthy and fortunate to do so but will always have Casa Cielo for our memories and hope to return some day.

of Casa Cielo forever. Suzanna, Marcielle are wonderful people and our grandkids will remember Fatima and Tito and their time playing in the yard. Guille was helpful always. We have many places to visit in this wonderful world if we remain healthy and fortunate to do so but will always have Casa Cielo for our memories and hope to return some day.

The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

A unique casually elegant retreat with spectacular sunrises, a superb and attentive staff.

A unique casually elegant retreat with spectacular sunrises, a superb and attentive staff.

Everything was fabulous except the weather was cloudy and cool the last three days.

Everything was fabulous except the weather was cloudy and cool the last three days.

The property was everything we had hoped for. It's a beautiful home in a great location. The house staff (Marcial, Susana, and Guille)were fantastic. We would definitely come back to this property in the future and will be sure to tell our friends and neighbors.

Peter Pelissier

The property was everything we had hoped for. It's a beautiful home in a great location. The house staff (Marcial, Susana, and Guille)were fantastic. We would definitely come back to this property in the future and will be sure to tell our friends and neighbors.<br/><br/>Peter Pelissier

We will be back!

We will be back!

We loved Guille, Suzanna and Marsellie!

We loved Guille, Suzanna and Marsellie!

Casa Cielo is a fabulous home and the perfect place for a beach vacation. We have stayed in a number of different homes in the area and this one is our favorite!! The staff is wonderful, the home is comfortable and the location is perfect!! And great for families. The only problem we had was being scammed by the PEMEX station on our way out of town--beware!!

Casa Cielo is a fabulous home and the perfect place for a beach vacation. We have stayed in a number of different homes in the area and this one is our favorite!! The staff is wonderful, the home is comfortable and the location is perfect!! And great for families. The only problem we had was being scammed by the PEMEX station on our way out of town--beware!!