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5 BR
5.5 BA
13 Guests

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Beds

  • King 4
  • Queen 1
  • Twin 3
  • Sofa Bed 2

Description

Complimentary continental breakfast Monday - Saturday and a complimentary arrival night dinner!

Thoughtful décor and a welcome, at home feeling in a high end luxury villa. Casa Cielo feels like home, your home, on the soft sandy beaches of South Akumal Bay. This high end villa is lovely. The owner has attended to every detail. Creating a thoughtful and elegant atmosphere that reflects the eclectic, relaxed feeling of the Riviera Maya.

Casa Cielo is a five bedroom, five and half bath beachfront villa which highlights a traditional Mexican colonial design style, including a high brick dome over the living area. The design focuses on the incredible views, white sand beach and bright blue swimming pool. The villa offers approximately 5,000 square feet over two levels, plus a 5th bedroom casita, and can very comfortably accommodate up to 12 guests. The entire villa is cooled by central air conditioning.

General Layout:
The main level of Casa Cielo is a bright and open space which leads from the garden side main entry through to the beach side swimming pool and patio area. Included on the main level are the full kitchen, well equipped for cooking and entertaining, breakfast bar with swivel bar stools, dining area with seating for eight. All appliances have been updated in January 2023 including a new stove and oven, a French door fridge with a built-in ice maker, and a special reverse osmosis faucet in the kitchen. The main living area is well furnished with over sized chairs and ottomans and a large built in sectional sofa. From the main living area, access the large pool area. The pool area is also furnished for comfortable outdoor living. From the kitchen, you can enjoy a full ocean view, or a cool and shady garden view from a large bay window located in the kitchen area. Also on the main level is a very spacious master suite with private terrace and ocean view. The main level primary suite is furnished with a king bed, a sofa bed and has a large private bath with oversized shower, soaking tub and double vanity.

The upper level houses three bedrooms.
- The second, equally spacious master suite is here, also with a king bed, beachside terrace, large bath and incredible ocean view.
- The third bedroom, a guest room, is furnished with a queen bed and enjoys a garden view.
- The fourth bedroom is furnished with one king size bed with a nice view overlooking the pool and the ocean.

Each upper level bedroom enjoys private bath.

- The 5th bedroom is located on the garden side of the house it is a guesthouse suite with a king bed, 2 single beds and a trundle bed, an ensuite bathroom.

The Exterior:

The beachside swimming pool of Casa Cielo is lovely, a deep cool blue, glistening in the sun. The pool is finished with tile and tile mosaics and can be heated. The rooftop terrazzo is complete with built-in seating and makes an excellent setting for evening drinks, taking in the view, and watching the stars. South Akumal enjoys one of the most perfect beaches in the area. A long stretch of white sand runs the length of the bay. South Akumal Bay is also dotted with coral heads making it an excellent place to snorkel or swim.

Bedding:

- Tortuga Main Ocean Facing Room downstairs:
King bed and sofabed

- Mar Main Ocean Facing Room upstairs:
King Bed

- Jardin Guest Garden Facing Room upstairs:
Queen Bed

- Jaguar Ocean Faing Room Upstairs:
King Bed

- Satnam Back Garden Casita Room:
King Bed, 2 Single Beds and a Trundle Bed

- Upstairs Living Area has a Sofabed and a Large Smart TV

Amenities

Living

  • Air Conditioned
  • Air conditioning in bedrooms
  • Air in Main Living Area
  • Beach Towels
  • Ceiling Fans
  • Concierge Staff
  • Guest Safe
  • Linens provided
  • Maid Service 6 Days Weekly
  • Pet friendly
  • Highchair
  • Pack n Play Crib
  • 24 hour area security

Convenience

  • Cenotes nearby
  • Medical Services Nearby
  • Wedding/Event venue
  • Short drive to Tulum
  • short drive to Akumal
  • On the beach

Entertainment

  • Books
  • Television
  • Wireless Internet Available
  • Smart TV with Netflix

Outdoor

  • Balcony
  • Beach Chairs
  • Beach Walking
  • Beachcombing
  • Beachfront Swimming Pool
  • Charcoal Grill
  • Garden Courtyard
  • Gas Grill
  • Ocean Kayaking
  • Outdoor Shower
  • Patio
  • Rooftop Observatory
  • Rooftop Terrace
  • Sight-Seeing
  • Swimming
  • Walkway to Water
  • Wildlife Viewing
  • Private furnished terrace
  • 5 kayaks with life jackets
  • Paddleboards
  • PARKING SPOT
  • Beach Towels
  • Heated private pool
  • Patio Dining Set

Kitchen

  • Coffee Maker
  • Cookware
  • Full Kitchen
  • Microwave
  • Oven
  • Purified Drinking Water
  • Refrigerator
  • Stove
  • Toaster
  • Utensils

Rates

Casa Cielo Weekly Rental Rates

Season 2024 DATES Weekly MN
High Season Jan 6 - Feb 16 $7,000 5
Pres. Week Feb 17 - Feb 23 $7,500 7
High Season Feb 24 - Mar 22 $7,000 5
Spring Mar 23 - Apr 12 $7,500 5
Summer Apr 13 - Aug 16 $5,500 4
Fall I Aug 17 - Oct 18 $5,000 4
Fall II Oct 19 - Nov 22 $5,500 4
Thanksgiving Nov 23 - Nov 29 $7,500 5
Mid Season Nov 30 - Dec 20 $6,500 4
Christmas  Dec 21 - Dec 27 $12,900 7
New Year Dec 28 - Jan 3 $13,500 7
  1. Maximum 13 people between the main house and casita.
  2. Please add 22% tax.
  3. Non-refundable US$100 damage waiver is required.
  4. Rates are in US dollars per week.
  5. MN = Minimum Nights required
  6. PET POLICY - PETS CONSIDERED for an additional fee.
  7. Casa Cielo Wedding and Event Policy

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

Get Directions

Reviews

Leave Review

Amazing house and location. Wonderful place

Property Reviewed: 
Casa Cielo
Dates Stayed: 
September, 2023
Source: 
Airbnb
Rating: 
5

Such an amazing house and location. The house itself is so vibrant and full of character and the beach right outback is absolutely idyllic! A wonderful place for a small elopement :) Manda (the host) was very responsive and so helpful planning everything and recommending activities, restaurants, etc. Would love to come back again.

Melissa Six

Favorite stay

Property Reviewed: 
Casa Cielo
Dates Stayed: 
July, 2023
Source: 
VRBO
Rating: 
5

Favorite stay

Jennifer Tziambazis

We found this property to be exactly what we asked for!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
March, 2023
Source: 
VRBO
Rating: 
5

We found this property to be exactly what we asked for. It is in a great location with easy access to Playa Del Carmen, Tulum and lots of cenotes. Our family of 10 loved it

Warren Terrace
Surrey, BC

We thoroughly enjoyed this property

Property Reviewed: 
Casa Cielo
Dates Stayed: 
January, 2023
Source: 
VRBO
Rating: 
5

We thoroughly enjoyed this property. We had the pool, and the beach was beautiful. Great weather, great house and property with a lot of the little amenities that you don’t think of. Such as water shoes, the beach I can’t wait to my next stay

Jennifer Jacobs
Bonney Lake, WA

We had an amazing stay!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
October, 2022
Source: 
VRBO
Rating: 
5

We had an amazing stay. Everyone was so helpful, checking in was easy, the kids had a blast!

Ashley Weiss
New Orleans, LA

I can not say enough wonderful things about this property and location!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
October, 2022
Source: 
VRBO
Rating: 
5

I can not say enough wonderful things about this property and location, but the best part was Marcelo and Susie (property managers). They were so good to us and cooked amazing meals. Also, David (with akumal direct) was so helpful with booking airport transfer, excursion and restaurant reservations, and provided recommendations in the area. The house has everything you could need and we felt very safe. I will definately be back. Dont Miss out on this property and experience.. THANK YOU :)

Stacy Kolbusch
Marris Plains, NJ

House was beautiful!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
September, 2022
Source: 
Airbnb
Rating: 
5

Beautiful house - lots of nice touches and art. great location. 3-minute drive to Akumal bay where there are lots of things to do in addition to good restaurants. Will for sure visit again

Bassem Nasr

Our stay at Casa del Cielo was absolutely perfect!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
August, 2022
Source: 
VRBO
Rating: 
5

Our stay at Casa del Cielo was absolutely perfect! Marci & Susie were wonderful. Have them cook for you...You won't be disappointed! We snorkeled in front of the house, enjoyed the pool and just relaxed. Jennifer is great. She was very responsive to our questions and helped us book a couple of things. Going directly through Jennifer to book excursion type things is much easier than trying to do it on your own. The house and grounds are gorgeous and well cared for. Words really can't adequately express how much we enjoyed our stay!

Angie English
Toccoa, GA, US

AMAZING

Property Reviewed: 
Casa Cielo
Dates Stayed: 
May, 2022
Source: 
Verified Guest Review
Rating: 
0

8 of us (combo of friends, family, significant others) stayed here for 4 nights and wow. The house is incredible and enjoy the perks like the games, pool floats, kayak etc! The accommodations were wonderful like the bathroom toiletries but the best part of it was Marci, Suzy and Amanda who work with the home! They cooked us meals, brought us fresh pastries and cleaned our home! They’re wonderful. We will definitely be back!

Texans Love Casa Cielo
Wow! This place is amazing

Es un casa a la que no le hacen justicia las fotos!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
September, 2020
Source: 
Airbnb
Rating: 
5

Es un casa a la que no le hacen justicia las fotos! Es muy bonita se siente que está hecha con mucho amor! El primer día no toco ver una tortuga gigante que salió a desovar, a mis sobrinos les tocó liberar en el mar unas tortuguitas! Jennifer súper atenta y amable!!!Marcial y Susy son grandes personas, honestos y amables!! Gracias por todo!! Kayak, paddleboard todo increíble, la casa está súper equipada, hasta sombreros y juegos de mesa hay en la casa!! La casa está en una cerrada y hay vigilancia constante, te sientes seguro en todo momento y eso es muy importante! La vista desde la casa a la playa está iiincreibleee! está rodeada de nidos de tortuga y es increíble que todos en la casa son súper protectores y nos enseñaron cómo cuidar los nidos y a las propias tortugas! Fue una experiencia maravillosa! Gracias a Deborah la dueña por haber hecho una casa con tanto amor y compartirla con nosotros! Akumal es un lugar hermoso!!! Gracias a todos! Fue la mejor elección!

Claudia P.
Mexico City

Absolutely stunning villa that impresses in every way

Property Reviewed: 
Casa Cielo
Dates Stayed: 
September, 2020
Source: 
Airbnb
Rating: 
5

Absolutely stunning villa that impresses in every way. The pictures simply do not do it justice. You can swim to the reefs right off the beach and see fan coral, brain coral, sea urchin, sting rays and dozens of fish. We even rescued a baby sea turtle out of the pool and got to release him into the ocean! It is steps from the beach. You can also walk down the beach 20 minutes to the public location to swim with the juvenile sea turtles (still huge at 2 feet in diameter) we actually saw 2 when we snorkeled. The place is immaculate. The staff was incredibly nice and the host was extremely helpful. Would absolutely recommend and would stay again.

Kyle B.
Houston, TX

This house was AMAZING!!!!

Property Reviewed: 
Casa Cielo
Dates Stayed: 
August, 2020
Source: 
Airbnb
Rating: 
5

This house was AMAZING!!!! The staff was great everyone and everything was PERFECT.... The staff was super helpful the house was SUPER CLEAN. This house is located step from the a beautiful beautiful beach. It’s location is perfect everything is close Tulum and Playa de Carmen are a short drive away. This is a great place for a Family or a group of people I highly recommend this house. I will definitely be back

Jonathon L.
Frisco, TX

Couldn’t have asked for anything better.

Reviewed on 2024-04-06 by Unknown of Grand Junction, CO US
Updated on 2024-04-15
Review of stay from 2024-03-16 to 2024-03-21
Overall satisfaction
Services from rental manager
Cleanliness
Location
Property condition
Recommend to Others
Akumal direct were very professional and kind in every way.
Answered all our questions before and during our stay.
Would definitely come back every year if we could.
Kayaks and pool were always in use.
Manager response on 2024-04-15 - Response from Akumal Direct Reservations
Thank you, Gretchen It's always a pleasure to know our team was helpful before and during your stay at Casa Cielo. Please let us know when you're ready to join us again and we'll gladly help you plan another great vacation.

Amazing!!

Reviewed on 2024-03-31 by Jill S. of Littleton, CO United States
Updated on 2024-04-04
Review of stay from 2024-03-23 to 2024-03-30
Overall satisfaction
Services from rental manager
Cleanliness
Location
Property condition
Recommend to Others
We had a great time at the house. Beach was fantastic, hosts were more than gracious as well. House is just like the pictures. Snorkeling in the bay is really fun. Great place for a family vacation!
Manager response on 2024-04-04 - Response from Akumal Direct Reservations
Thank you Jill, It's great to know you had a great time at Casa Cielo and found the property just like the pictures. Please let us know when you're ready to join us again and we'll gladly help you plan another wonderful trip.

Relaxing Bit of Paradise

Reviewed on 2024-02-15 by Shannon K. of Columbia Heights , MN US
Updated on 2024-02-21
Review of stay from 2024-02-08 to 2024-02-13
Overall satisfaction
Services from rental manager
Cleanliness
Location
Property condition
Recommend to Others
Casa Cielo was amazing: ideal location, beautiful views, and amazing house, which was perfect for our 40th birthday celebration. Marcy and Susy were fantastic and cooked us excellent, authentic meals. Manda was fantastic and very responsive. Everyone in our group wanted to stay but we will be back!
Manager response on 2024-02-21 - Response from Akumal Direct Reservations
Hi Shannon Thank you for choosing Casa Cielo to be part of your birthday celebration. Let us know when you're ready to visit us again, and we'll gladly help you plan another relaxing bit of paradise vacation.

Akumal vacation

Reviewed on 2024-03-01 by Marci G. of snohomish, WA US
Updated on 2024-03-06
Review of stay from 2024-02-24 to 2024-02-29
Overall satisfaction
Services from rental manager
Cleanliness
Location
Property condition
Recommend to Others
Beautiful beachfront home. Perfect place to stay with kids.
Manager response on 2024-03-06 - Response from Akumal Direct Reservations
Thank you, Marci! We're glad you enjoyed your Casa Cielo stay and its beautiful Akumal beachfront. When you're ready to return, we'll gladly help you plan another great vacation.

Wonderful villa and fabulous caretakers

Reviewed on 2024-03-06 by Unknown of HINGHAM, MA United States
Updated on 2024-03-11
Review of stay from 2024-02-13 to 2024-02-20
Overall satisfaction
Services from rental manager
Cleanliness
Location
Property condition
Recommend to Others
The villa is as described - beautiful, spacious and in a well-kept community. The beach area is fabulous, and we spent hours snorkeling, kayaking and floating in the warm Caribbean Sea. You do need water shoes – some are provided but we brought our own so I can’t comment on those provided. Contrary to the listing, the pool is not heated, but it is comfortable and clean.
The villa is well-equipped, from kitchen supplies to toys, games, beach towels and water sports equipment. Basic paper goods, coffee, coffee filters and shower supplies are provided, and the huge Chedraui supermarket, 10-15 minutes away, has everything else you need.
Akumal Beach is a five-minute drive and has some fun restaurants and souvenir shops, and Turtle Bay Cafe has the best ice cream ever!
The caretakers, Susie and Marcy, went above and beyond, arranging a visit to their personal doctor when one of our little ones was ill. They also cooked a delicious meal for a relaxing evening in. (We also took advantage of the gas grill for another evening in.)
Welcome night fajitas and breakfast breads were much appreciated.
We would not hesitate to stay at Casa del Cielo again.
Manager response on 2024-03-11 - Response from Akumal Direct Reservations
Thank you, Judith It's wonderful to know you were able to enjoy your stay at Casa Cielo in South Akumal and were able to explore the area. Most importantly, we're glad our team was able to help when your little ones were ill. We also appreciate your feedback about the pool and will follow up to ensure everything runs properly. Please let us know when you're ready to join us again and we'll gladly help you plan another fabulous vacation.

Casa Cielo Heaven

Reviewed on 2024-03-30 by Debbie R. of Denver, CO United States
Updated on 2024-04-04
Review of stay from 2024-03-10 to 2024-03-15
Overall satisfaction
Services from rental manager
Cleanliness
Location
Property condition
Recommend to Others
My family of 6 adults and 3 young children had a fabulous time at Casa Cielo. The house was very clean and well equipped with boats, sand toys, beach chairs, etc. Marcello and Suzie, the house managers (cleaners and cooks) were so hospitable and pleasant. They cooked three meals for us - all were amazing-better than the restaurants! The snorkeling right in front of the house was quite good (even though it wasn't turtle season) but I recommend Yal Kul lagoon for snorkeling (get there early- tour groups come later). I highly recommend Casa Cielo for a relaxing family time!
Manager response on 2024-04-04 - Response from Akumal Direct Reservations
Hi Debbie Thank you so much for your review and recommendation for Casa Cielo. It's great knowing you enjoyed your stay and got to experience Marcello and Suzie's hospitality. Please let us know when you're ready to join us again, and we'll be happy to help you plan another great vacation!

Amazing!!! A bucket list item!

Reviewed on 2023-06-11 by Chris N. of Canon City, CO Unknown
Updated on 2023-06-29
Review of stay from 2023-06-01 to 2023-06-07
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Recommend to Others
We spent seven days/six nights at the Casa Cielo. It was an incredible trip. The bedrooms and bathrooms are very spacious. The living room, a well-stocked kitchen and the dining area worked great for our family of 12. The casita worked perfectly for our teenage son and his buddy. The terrace was perfect for the sunsets. We spend hours on the covered patio. The shaded and beautiful private beach (which was kept sargassum free by workers daily) is steps from the house. The kids loved the private pool. Kayaks, a paddle board, pool toys, water shoes and snorkeling equipment are all readily available. The pictures don't do the property justice. Manda was incredible helping us schedule our trips to swim with the turtles, see Maya ruins and swim in a cenote, answering our questions, and bringing us breakfast pastries. Marci and Suzi cooked three meals for us and the two of them were one of our favorite parts of the trip! We HIGHLY recommend a stay at Casa Cielo and we hope to make it back sometime in the future.
Manager response on 2023-06-29 - Response from Akumal Direct Reservations
Thank Chris, We're glad to know you enjoyed your stay at Casa Cielol. Do let us know when you're ready to join us again and we'll gladly help you plan another exceptional vacation.

Wonderful vacation!

Reviewed on 2023-02-27 by Linda K. of Chevy Chase, MD United States
Updated on 2023-02-27
Review of stay from 2023-02-18 to 2023-02-25
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Recommend to Others
Our family of nine, ranging from 22 months to 65 years had a fantastic stay at Casa Cielo. We were all charmed by the Mexican decor and art and loved the ease of stepping out the door directly to the pool and beach. The house layout worked extremely well for our multiigeneration family. Akumal Direct was terrific and easy to deal with. The caretaker/chefs Susie and Marcelo were amazing. They prepared delicious local dishes and requested Mexican specialties each night for dinner. We were spoiled by the chefs and by house manager, Jen, who delivered fajitas, fresh fruit, and baked goods from Turtle Bay Cafe upon our arrival. Casa Cielo was ideal for us!

Wonderful family vacation

Reviewed on 2023-04-27 by Susan D. of Westlake, OH United States
Updated on 2023-05-08
Review of stay from 2023-04-01 to 2023-04-08
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Recommend to Others
Our family of 10 had a great week at Casa Cielo. The house was large and well laid out for a group. Everything was spotless and kept that way by Susie. Our grandsons loved the pool! The kayaks were great to have and we enjoyed snorkeling right from the house. We’d love to come back.
Manager response on 2023-05-08 - Response from Akumal Direct Reservations
Hi Susan, Thank you for your review and recommendation for Casa Cielo. It's wonderful to see that your party of 10 had a great time during your stay. Please, let us know when you're ready to visit Akumal again and we'll gladly help you plan another family vacation.

Casa Del Cielo is Fantastic!!!

Reviewed on 2023-07-03 by Brook T. of , United States
Updated on 2023-07-13
Review of stay from 2023-06-24 to 2023-07-01
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Services from rental manager
Cleanliness
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Recommend to Others
My family of 10 and three generations absolutely loved our week at Casa Cielo. Marcy and Susy are the best and you cannot go wrong with having them cook up meals for you. Villa hosts/concierges Manda and Jennifer are delightful and insured we had everything we needed. The Villa is on the beach and very secluded. It was and idyllic vacation and we will be back.
Akumal Direct are efficient and helpful. My only complaint is with the transportation company they use. Next time I will likely use another company for airport transfers to and from Akumal.
Manager response on 2023-07-13 - Response from Akumal Direct Reservations
Thank you so much for sharing your wonderful experience at Casa Cielo, Brook! We are so glad to hear that you and your family of 10 had such a great time with Marcy, Susy, Manda and Jennifer. We are glad that you were able to enjoy the Villa's beachfront location and the seclusion it provided. We are sorry to hear about your experience with the transportation company and will take that into consideration for future guests. We look forward to welcoming you again soon!

Casa de Cielo

Reviewed on 2023-08-28 by Ed H. of Charlotte , NC United States
Updated on 2023-08-30
Review of stay from 2023-07-29 to 2023-08-05
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Recommend to Others
Everything was exactly as advertised, the beautiful pictures don’t do justice to the gorgeous private beach and the attention to detail and customer service exceeded expectations.
Manager response on 2023-08-30 - Response from Akumal Direct Reservations
Hi Ed! Thank you for the kind words! We're thrilled that we exceeded your expectations and that you enjoyed the private beach and our service. Hope to welcome you back soon!

Voted #1

Reviewed on 2023-06-29 by Unknown of Orlando, FL US
Updated on 2023-06-29
Review of stay from 2023-06-08 to 2023-06-13
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Recommend to Others
My family(41 people)stayed in 3 houses and 2 condos on the same street as Casa del Cielo, qnd all of them voted it #1. It was beautiful in every way. It was obvious to us that it was decorated and furnished with thought and care. Thanks to all involved.
Manager response on 2023-06-29 - Response from Akumal Direct Reservations
Thank Joanne, We're glad to know your friends and family visiting South Akumal voted Casa Cielo #1. Do let us know when you're ready to join us again and we'll gladly help you plan another great vacation.

Absolutely amazing!

Reviewed on 2023-12-18 by Beata Z. of Londonderry, NH United States
Updated on 2024-01-03
Review of stay from 2023-10-18 to 2023-10-25
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Recommend to Others
We rented Casa Cielo to spend family vacation with our adult children and could not be happier. Plenty of room for all 8 of us, gorgeous beach, lovely pool, amazing weather, warm water. We rented 2 cars to get there, that allowed us to explore local restaurants, visit cenotes, Tulum.
We loved kayaking in the ocean. I hope we will come back.
Manager response on 2024-01-03 - Response from Akumal Direct Reservations
Thank you, Beata We are so glad to know your family vacation at Casa Cielo with your adult children was a success. Let us know when you're ready to join us again, and we'll help you plan another great vacation.

Perfect. Family Vacation Spot

Reviewed on 2024-02-13 by Mitchell T. of Yardley, PA United States
Updated on 2024-02-15
Review of stay from 2024-01-31 to 2024-02-07
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Recommend to Others
Absolutely A+ all around. The location, home comforts, on the beach, the pool and housekeeping added to the overall best spot for our kids, spouses and 4 grandkid. And to have the option for our meals to be prepared was amazing and delicious. Our host Manda and home keepers, Marcy and Susie could not have been more helpful.
Manager response on 2024-02-15 - Response from Akumal Direct Reservations
Thank Mitchell! We're so glad you enjoyed Casa Cielo and that our team was helpful during your stay. Please let us know when you're ready to join us again. We'll be happy to help you plan another fabulous vacation!

A Beautiful Home that Makes for a Perfect Vacation

Reviewed on 2010-03-17 by Robert F. of Scarborough, NY United States
Updated on 2010-03-18
Review of stay from 2010-01-23 to 2010-02-13
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Recommend to Others
We all (8) very much enjoyed our stay. The house is beautiful and well cared for. The manager and staff are exceptional. Everything is kept in tip top shape. We couldn't ask for better. The outdoor oasis with the palms and hammocks is a great place to relax and read as you listen to the caressing surf. It was so enjoyable that we ate in most evenings. I would certainly rent again.
Reviewed on 2010-01-04 by David G. of New York, NY United States
Updated on 2010-03-18
Review of stay from 2009-12-26 to 2010-01-02
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Recommend to Others

Best Vacation Ever!

Reviewed on 2020-11-02 by Rachel L. of Franklin, TN United States
Updated on 2020-11-02
Review of stay from 2020-09-25 to 2020-10-08
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We have traveled the world and this is my favorite trip so far. The house was a dream (I want to live there!), the caretakers, Marci and Suzy are beautiful people and treat you like family. The manager, Jennifer was like an old friend who makes sure that you are comfortable and well-taken care of. Love this place, cannot WAIT to come back!

Amazing experience

Reviewed on 2020-11-19 by Geoffrey M. of Siloam Springs, AR US
Updated on 2020-11-19
Review of stay from 2020-11-11 to 2020-11-17
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Recommend to Others
We had a fantastic experience. The hosts were very courteous and accommodating. The house was perfect for to 2 families.

We Will Return

Reviewed on 2022-01-04 by Tami T. of philad, PA United States
Updated on 2022-01-04
Review of stay from 2021-12-26 to 2022-01-02
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We had a wonderful time at Casa del Cielo. The location, just south of Akumal, is serene with a beautiful beach. The home has lovely details and is very comfortable.
Marcy and Suzy were fantastic! They are kind, funny and very accommodating. Marcy is an excellent cook and prepared our breakfast and dinner each day. Suzy is like your mom away from home. Being greeted by them each morning brought a smile to our faces. They treated us like family and while we loved the casa and beach, they were the best part of our stay.
A few of us have stayed in Akumal before but some people in our group were introduced to Mexico for the first time. It was an incredible first introduction. Jennifer, the property manager checked in each day and brought goodies from her shop.
Dealing with Akumal Direct was easy and they even set up our covid tests for our return to the US to be done onsite.
While I wish Casa del Cielo was a bit closer to Akumal with the shops and dining - we will return. Not only for the lovely home and beach but to see Marcy and Suzy again. If you are looking for a place to relax, soak up the sun and enjoy excellent prepared local food, this is your location.

Perfect family house

Reviewed on 2021-03-20 by Courtney H. of , Mexico
Updated on 2021-03-20
Review of stay from 2021-03-12 to 2021-03-18
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Recommend to Others
We loved this house. We travelled with another family- 4 kids in total under 10. Plenty of space for everyone. Pool and beach toys for everyone. Kitchen is well stocked to handle a lot of people (plenty of utensils, plates, cups, etc) but I do suggest new cutting boards. AC units in all rooms so everyone could be comfortable sleeping. Spacious bathrooms. Beach! White fluffy sand. A reef break blocked the waves in our bay- this was a huge benefit we didn't know when we booked. It was windy when we went and the waves further north towards town were huge- like red flag- not safe for swimming. Care takers Marci and Suzi were such gems. It was nice knowing that someone that knows where things are, how things worked, etc was close by if you needed them. They also offer chef service- highly recommend! Very safe area, quiet and peaceful. Loved it. Wish I could live there :)

Family Vacation

Reviewed on 2021-08-08 by Jennifer H. of Springboro, OH United States
Updated on 2021-08-08
Review of stay from 2021-07-17 to 2021-07-23
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Recommend to Others
This was our first family vacation since we became grandparents! The house, Casa Cielo, was beautiful. We loved everything about the house. The pool was amazing and provided a great reprieve from the heat of the day and a place to relax in the evening. The house staff, Marci and Suzi were very kind and they went out of the way to make us feel welcome.
There were very few negatives, but here they are. It was seaweed season and it was bad (no fault of anyone’s), I was disappointed that the seaweed didn’t get cleared away daily, or at all while we were there. In the rental description it says a continental breakfast is provided daily. For our one week stay we were brought fruit and muffins twice. Everything was delicious, just not what we were expecting. Marci and Suzi cooked dinner for us one evening and it was delicious. I didn’t understand the pay structure and as we were preparing to leave for the airport we were given an additional bill.
Overall it was a great experience and I would highly recommend this home and rental company.

Absolutely love this house!

Reviewed on 2021-05-03 by Clayton S. of Cottonwood Heights, UT US
Updated on 2021-05-03
Review of stay from 2021-04-24 to 2021-04-30
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Recommend to Others
This house checked all the boxes for our family! We wanted to take Mom and Dad somewhere special for their 50th wedding anniversary and this house was the perfect fit! It was close to all the places we wanted to visit during our stay, Chichen Itza, Tulum and Coba. Lots of beautiful cenotes and obviously turtle bay right around the corner... I only wish we would have left more time to enjoy the beach right outside the house. The bay is protected by a natural breakwater, so we were able to snorkel from the beach right out back even when the ocean was choppy!

Amazing House, Incredible Wedding Venue

Reviewed on 2022-03-21 by Unknown of Rock Hill, SC United States
Updated on 2022-03-21
Review of stay from 2022-03-09 to 2022-03-14
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Recommend to Others
We had an amazing time at Casa del Cielo, the location is 10 mins from Akumal Centro and we felt super safe in the gated community. The house was packed with just about anything you could possibly need - sunscreen, bug spray, mixers/liquor left behind by past guests, snorkel gear, water shoes, pool floats, etc. We were a rowdy group of 11 that stayed in the house, but 23 guests for our wedding that frequented the house during our stay. The beds were super comfy!

We did run into some maintenance issues that gave us the impression that the place needs some TLC. The casita's shower was broken for the first day and a half so our guests were unable to shower in their room after arriving from the airport, we had serious water leaking in several places in the master bedroom that required buckets to catch the leaks, and the AC in one of the guest rooms was out for several days with no fix, in the end, one of our guests who is a handyman found a screwdriver and fixed it themselves. The caretakers on the property were very nice and Suzy did an amazing job with housekeeping daily.

Overall, we really loved it here and hope to return one day. Our wedding was so intimate and I wouldn't hesitate to recommend it for a wedding venue or long stay in Akumal with some adjustments to maintenance. The house is bigger and better than the photos, book it!

Just Book It Already

Reviewed on 2021-07-05 by Heather K. of Chambersburg, PA US
Updated on 2021-07-05
Review of stay from 2021-06-26 to 2021-07-02
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Recommend to Others
This house has everything you need. Private neighborhood. Beach access. Private pool. Close to Tulum. Many nearby attractions (cenotes, ruins, nature parks, etc..). Wonderful housekeepers that can also cook delicious Mexican food. And a wonderful host that was always available and helped us with things like ordering take-out or calling a cab. Plus the house is beautifully decorated and filled with activities, games, and books to keep everyone occupied. You truly get a Mexican experience with many luxuries.

We Didn't Want to Leave

Reviewed on 2021-09-28 by Stephen L. of Austin, TX United States
Updated on 2021-09-28
Review of stay from 2021-09-18 to 2021-09-23
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Recommend to Others
Great house in a great location. It's got everything you need & then there's a pool & palm trees & a beach & it's essentially a private beach. Lovely water, beautiful sunrises, all the things. Ruins & cents are not far away if you need an excursion, but good luck pulling yourself away from Casa Cielo. We ordered groceries in advance so as soon as we arrived we were cracking beers & in the pool. Don't skip out on having caretakers Suzi & Marci make a meal for you--best molé I've ever had. We're already thinking about our next visit.

Perfect spot for active families

Reviewed on 2021-11-29 by James S. of Bainbridge Island, WA US
Updated on 2021-11-29
Review of stay from 2021-11-20 to 2021-11-27
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Recommend to Others
Lovely, well-maintained home on an incredible snorkeling beach. Pictures are accurate. Marcelo and Susie live on the property and were a wonderful resource. They prepared a delicious traditional dinner for us one evening. Jennifer, who owns nearby Turtle Bay Cafe, manages things and brought by freshly baked treats several times. There is 24-hour security.

Casa del Cielo is about 3 km south of Akumal proper on its own little bay. It's sheltered by a reef and provides great opportunities for snorkeling, paddle-boarding and kayaking. The rooftop is nice for stargazing on clear nights.

Highly recommended.

Marci & Suzi are the best!

Reviewed on 2022-02-21 by Unknown of Mesa, AZ United States
Updated on 2022-02-21
Review of stay from 2022-02-12 to 2022-02-19
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Recommend to Others
Our party of 8 very much enjoyed our vacation at Akumal beach & Casa Cielo! Marci & Suzi made the stay outstanding! Marci’s carne asada was to die for!! Suzi is so cheerful & kind!! If you get a chance, have them cook for you :)

Amazing home in amazing Akumal!

Reviewed on 2022-07-17 by Michelle M. of , Mexico
Updated on 2022-07-22
Review of stay from 2022-07-07 to 2022-07-15
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Recommend to Others
My family as I had such an incredible relaxing time! The house was perfection for us. It embraced the feel of Mexico with all its traditional architectural features, decor around the house and bright colors! Super spacious and perfect for a huge family trip, spent everyday outside by the pool and enjoyed the water sports too!
Manager response on 2022-07-22 - Response from Akumal Direct Reservations
Wow, Michelle! Thank you for such a wonderful review at Casa Cielo. We're glad you were able to enjoy a relaxing stay and look forward to your next visit. Let us know when you're ready to join us again and we'll gladly help you find the place you most want with us!

Great week at Villa Cielo

Reviewed on 2023-02-21 by James B. of Oconomowoc, WI United States
Updated on 2023-02-21
Review of stay from 2023-02-04 to 2023-02-11
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Recommend to Others
We rented Villa Cielo for a week in early Feb with our 4 adult children and their spouses. The house worked out perfectly for us. Each of the 5 bedrooms had its own bath (prefect when dealing with couples). The service we received was outstanding. Prior to our trip Marcia of ADR was very helpful even suggesting Easyway Rental Car which turned out to be a great option for our large group. Then once we got there Jenn took over as the house manager stopping by several times making sure we had everything we needed. When we arrived Jenn had arranged for a large platter of fresh fruit and Chicken fajita stir fry to be to be waiting for us. Perfect for the first night there when everyone is tired from flying in. This was a really nice touch.
The onsite house keeping crew was very good, keeping the place clean without interfering with our use of the house.
I was concerned that there would be a shortage of restaurants within a close drive but there turned out to be several very good ones. We didn't have a bad meal and only had to drive 10 minutes. I'd recommend La Buena Vida, a fun place right on the water and for a unique experience try Namaste Jungle Restaurant. Namaste is has a unique setting right in a wildlife rescue preserve and the food was excellent and reasonably priced.
One more note on the Cielo service. They provide kayaks and a SUP for use in the ocean. When we got there most of the paddles were in pretty bad shape. I messaged Jenn and the next day they delivered new paddles. What service.
One minor note, there is no hot tub and the pool is not heated so if you happen to be there during a cool spell it can be chilly
Manager response on 2023-02-21 - Response from Akumal Direct Reservations
Thank you, James! We always appreciate your family's review and recommendation. Do let us know when you're ready to visit us again and we'll gladly help you plan another great stay at week at Villa Cielo.

While the property was very nice it was the manager and caretakers that made our stay memorable. They made us feel right at home from the time we arrived. Please thank them for all of us.

Reviewed on 2008-04-28 by Unknown of Delta, BC Canada
Updated on 2008-04-28
Review of stay from 2008-03-22 to 2008-03-29
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Recommend to Others

The house, view, and staff were wonderful. Should have had the cook make more of our meals because her cooking was great. Only complaint I had concerned the ocean at this location. I would have preferred a sand bottom rather than a rocky bottom.

Reviewed on 2008-05-07 by Lynn P. of Austin, TX United States
Updated on 2008-05-07
Review of stay from 2008-02-23 to 2008-03-01
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Recommend to Others
Reviewed on 2008-04-26 by Jessica G. of Boston, MA United States
Updated on 2008-04-26
Review of stay from 2008-02-09 to 2008-02-17
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Recommend to Others
We loved Guille, Suzanna and Marsellie!

A perfect place for a beach vacation

Reviewed on 2008-04-26 by Julie R. of Brooklyn, NY United States
Updated on 2008-04-26
Review of stay from 2008-02-02 to 2008-02-09
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Recommend to Others
Casa Cielo is a fabulous home and the perfect place for a beach vacation. We have stayed in a number of different homes in the area and this one is our favorite!! The staff is wonderful, the home is comfortable and the location is perfect!! And great for families. The only problem we had was being scammed by the PEMEX station on our way out of town--beware!!

Casa Cielo-24 November - 5 December 2008

Reviewed on 2008-12-21 by Peter G, P. of Sheridan, WY United States
Updated on 2008-12-21
Review of stay from 2008-11-24 to 2008-12-05
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Recommend to Others
The property was everything we had hoped for. It's a beautiful home in a great location. The house staff (Marcial, Susana, and Guille)were fantastic. We would definitely come back to this property in the future and will be sure to tell our friends and neighbors.

Peter Pelissier

Paradise with a capital P

Reviewed on 2008-05-06 by DENNY D. of Lutherville Timonium, MD United States
Updated on 2008-05-06
Review of stay from 2008-04-26 to 2008-05-03
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Recommend to Others
Reviewed on 2008-07-30 by Sandra O. of Enid, OK United States
Updated on 2008-07-30
Review of stay from 2008-07-12 to 2008-07-19
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Recommend to Others
Reviewed on 2009-02-23 by Unknown of Hastings on Hudson, NY United States
Updated on 2009-02-23
Review of stay from 2009-02-14 to 2009-02-21
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Recommend to Others
The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

Great Experience!

Reviewed on 2008-07-26 by Susan W. of Bellaire, TX United States
Updated on 2008-07-26
Review of stay from 2008-06-29 to 2008-07-05
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Recommend to Others
We will be back!

A Piece of Paradise

Reviewed on 2009-01-07 by Ruth M. of Milton, MA United States
Updated on 2009-01-07
Review of stay from 2008-12-28 to 2009-01-05
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Recommend to Others
A unique casually elegant retreat with spectacular sunrises, a superb and attentive staff.
Reviewed on 2008-09-22 by Amber K. of Sisters, OR United States
Updated on 2008-09-22
Review of stay from 2008-09-12 to 2008-09-20
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Recommend to Others
Reviewed on 2008-12-29 by Terry T. of Lousville, KY United States
Updated on 2010-03-18
Review of stay from 2008-12-05 to 2008-12-13
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Recommend to Others
Everything was fabulous except the weather was cloudy and cool the last three days.

what a great trip and wonderful family location!!!!!!

Reviewed on 2008-11-28 by Dave G. of Fargo, ND United States
Updated on 2008-11-28
Review of stay from 2008-11-04 to 2008-11-11
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Recommend to Others

Heaven on Earth

Reviewed on 2009-05-26 by Robin C. of , United States
Updated on 2009-05-26
Review of stay from 2009-05-16 to 2009-05-23
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Recommend to Others
When I get to heaven I hope it is exactly like the week I just spent at Casa Del Cielo, S. Akumal. The staff is friendly and accomplished. The vila is lush beyond expectations, and felt like home at the same time. Do yourself a favor and try Susanna's Chilie Rellenos you won't be disapointed. Guille speaks english well so there was never a language barrier, and was quite helpful to us. In short we will beback next year, everyone who went said "How will you top this week?" I said simply "Stay two weeks next year!" Thanks again to Marcia for an easy transaction. Robin

Absolutely terrific, just as advertised

Reviewed on 2009-07-15 by Michael P. of Manchester, VT United States
Updated on 2009-07-15
Review of stay from 2009-07-03 to 2009-07-12
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Recommend to Others
It was absolutely terrific, just as advertised. It was beautifully appointed with a top-notch staff.

Beautiful Home!!!

Reviewed on 2009-07-21 by Unknown of Ft Worth, TX United States
Updated on 2010-03-18
Review of stay from 2009-07-12 to 2009-07-19
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Recommend to Others
This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

Recommend update of snorkeling gear, not enough and some not in usable condition is all I could recommend for improvement. The staff and property were beyond expectations. we felt welcome from the moment we arrived and will have fond memories

Reviewed on 2009-04-12 by Robert K. of St. Louis, MO United States
Updated on 2009-04-12
Review of stay from 2009-03-28 to 2009-04-04
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Recommend to Others
of Casa Cielo forever. Suzanna, Marcielle are wonderful people and our grandkids will remember Fatima and Tito and their time playing in the yard. Guille was helpful always. We have many places to visit in this wonderful world if we remain healthy and fortunate to do so but will always have Casa Cielo for our memories and hope to return some day.

WONDERFUL

Reviewed on 2009-08-24 by Ross B. of ,
Updated on 2009-08-24
Review of stay from 2009-08-16 to 2009-08-22
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Recommend to Others
We had a wonderful stay at Casa de Cielo. We are already planning when we can return. The house is fabulous, the view is unparalled, and the people could not be better. Guille(?) came by every day to check on us and Susanna and her husband were the best. When you go, you need to get them to do at least one dinner for you. Best meal and experience of the week. 7 of us and really looking for any excuse to return. BEST HOUSE ON THE RIVIERA MAYA.

Casa de Cielo - 26 Oct.- 06 Nov. 2009

Reviewed on 2009-11-08 by Peter G, P. of Sheridan, WY United States
Updated on 2009-11-08
Review of stay from 2009-10-26 to 2009-11-06
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Recommend to Others
This is the second time that my family has stayed at Casa Cielo in just over a year. It is a beautiful home, and it works well for our large, mixed family. Guille, Suzana, Marsaille and the kids are one of the biggest reasons that we keep going back. They are wonderful! I hope we will be able to return next year.